Security Officer Part Time Dispatch Driver
About the role
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Part Time Dispatch Driver in Kutztown, PA, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatcher supporting a manufacturing and industrial location, you will coordinate communications, monitor activity, document incidents, and dispatch personnel as needed to help maintain a secure environment. This driving position offers the opportunity to provide outstanding customer service while supporting a responsive, professional team. At Allied Universal, you will bring agility, reliability, innovation, teamwork, integrity, and a people-first approach to every shift.
Responsibilities
- Provide customer service to students, visitors, faculty, staff, and clients by carrying out site-specific procedures, policies, and emergency response activities at an industrial location.
- Monitor incoming calls, radio traffic, alarms, access-control notifications, and other communications; document and route requests for assistance to appropriate personnel.
- Dispatch officers and/or emergency responders to incidents, service calls, and critical situations, maintaining calm, professional communication and accurate incident logs.
- Maintain dispatch records, daily activity reports, incident reports, and other required documentation in accordance with site-specific procedures.
- Assist with access-control and visitor-related communications, escalating unusual activity or facility concerns to designated contacts and following established protocols.