Security Officer | Part-Time

ESSENTIAL FUNCTIONS

Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.

Requires verbal communication using pager and two-way radio, bending, stooping and kneeling as in performing CPR.

Maintain order in the hotel, dealing with the welfare of guests, eg., assisting with door lock problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner.

Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property.

Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands.

Answer security telephone and safety hotline calls and respond in a timely manner based on priority.

Observe the CCTV monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.

Use a clear, concise English speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information.

Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.

Regular attendance in conformance with the standards, which may be established by Benchmark from time to time, is essential to the successful performance of this position.

MARGINAL FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.

Check employee packages as they exit to ensure no food or property is being removed.

Screen persons entering this entrance for purpose and authorization.

Receive, record and store lost and found items.

Research and respond to inquirers from guests concerning status of items.

Mail out claimed items to owner.

Provide accurate information to inquirers for directions, hours of operation, etc.

Escort guests and employees as required to parking lots, provide same for employees carrying house banks.

Aid guests with door lock problems using moderately complex hand-held electronic apparatus.

Other duties as assigned by the supervisor.

Benefits

• 401(k)
• Weekly Pay
• Hilton Travel Discounts All Over the World
• Growth Opportunities
• Spa and Restaurant Discounts
• 50% Tuition Remission at Regent University
• Complementary Employee Meal Per Shift

Why Join Us?

At Founders Inn and Spa, we’re more than just a workplace—we’re a community dedicated to delivering exceptional guest experiences. Joining our team means becoming part of an organization that values your growth, supports your development, and offers opportunities for advancement. With a focus on teamwork, innovation, and a positive work environment, we empower you to bring your best self to work every day. If you’re passionate about hospitality and ready to make a difference, we’d love for you to be part of our team.