Security Officer- (Overnight)

About the Location

Riverfront luxury in one of America's most celebrated cities. Four Seasons invites you to our landmark tower—a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the Role

Four Seasons Hotel and Private Residences New Orleans is excited to welcome new talent to our Security team as a Security Officer-Overnight Shift. In this role, you’ll play a vital role in creating a safe, secure, and seamless environment where our guests and employees feel supported at all times. We’re looking for someone who is proactive, detail-focused, and thrives in a fast-paced, team-oriented or independent setting. If you thrive on delivering elevated service and creating meaningful experiences, this is your opportunity to make an impact with a world-class team.

Responsibilities

• Ensure the safety and security of guests, staff, and property through active monitoring, emergency response, and enforcement of hotel policies and standards.
• Conduct routine patrols and oversee operations center functions, including surveillance, access control, alarm systems, and incident response to maintain a secure environment.
• Promote a culture of safety and loss prevention through training, incident reporting, investigations, and ongoing compliance with health and safety protocols.
• Quickly deliver clear, detailed reports as a standard shift expectation, meeting requirements for accuracy and timeliness.

Requirements

• At least 2 years of security detail experience, preferably in a luxury hotel or resort
• CPR/BSLA certification
• Strong time management skills: ability to prioritize, multitask effectively, and adapt seamlessly in a fast-paced environment
• Ability to operate all computer equipment necessary to perform role: knowledge of Opera, Microsoft Office Suite, and HotSOS is preferred
• Strong communication skills: ability to communicate clearly and professionally, handling sensitive information with discretion
• Ability to lift, carry, and move up to 50 lbs
• Valid U.S. work authorization

Schedule

11:00 p.m. – 7:30 a.m. shift daily, at least 40 hours weekly.

Benefits

• A rewarding work culture, with mentoring, training, and development opportunities
• Comprehensive benefits package including world-class medical, dental, and vision insurance program
• 401k participation with a company matching program after 30 days of employment
• Discounted accommodations at Four Seasons Worldwide after 6 months of employment
• Comprehensive time off package including vacation pay, sick pay, and 9 paid holidays, including Mardi Gras
• Complimentary employee meals prepared by the Four Seasons Culinary Team
• Complimentary uniforms that are laundered by our housekeeping department
• Discounted parking near hotel