Security Officer (On-Call)
Hollywood Gaming Mahoning Valley Race Course · Youngstown, OH · 1 mo ago
Information TechnologyFull-time
Responsibilities
- Supporting property promotions and events
- Maintaining highly visible patrols to insure a safe gaming environment
- Assuring quality support to other departments
- Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established internal Controls
- Monitoring casino floor for minors
- Responding to disturbances, emergencies and alarms in the casino and throughout the property
- Maintaining public order and enforce safety rules
- Performing Bill Validator drops
- Adhering to all Gaming Regulations and internal Controls
- Escorting team members, visitors, vendors into sensitive areas with prior approval
Requirements
- High School diploma or equivalent
- Effective written and verbal communication
- Previous customer service experience
- Able to handle stressful situations dealing with the general public
- Able to work in an environment, which may be noisy
- Employing tact when dealing with difficult team members, guests or situations
- Able to identify and quickly respond to potential problems, conflicts and to defend oneself and others in combative situations
- Run on level or graded surfaces, as well as, up and down stairs
- Able to effectively and efficiently move around all work areas, including walking and standing for long periods of time
- Must possess a valid state issued driver’s license
- Able to multi-task as required, officers cover a wide variety of different posts and work with all departments
- Physically mobile with reasonable accommodations, including the ability to push, pull, carry and lift up to 35lbs., and the ability to push , pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job related duties in varying work areas, such as confined spaces.
Qualifications
- Ability to adapt and adjust as necessary
Skills
- Customer service skills
- Communication skills
- Problem-solving skills
- Physical stamina and mobility
- Knowledge of gaming regulations
Benefits
Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Pay
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience.
Schedule
Paid time off is earned according to the local policy and increases with the length of employment.