Security Officer - Omaha
Essential Job Functions
- Support and uphold the Mission, Vision, and Values of WarHorse Gaming.
- Ensure safety and security of guests, team members, and company property.
- Complete detailed incident and investigative reports in a timely manner.
- Provide excellent customer service to guests in all interactions.
- Aid in the secure transfer of money and chips from the casino floor.
- Patrol assigned areas to maintain a safe environment.
- Enforce casino policies, procedures, and comply with NRGC regulations.
- Stand assigned post for extended periods as required.
- Communicate effectively with supervisors regarding daily activities and incidents.
- Respond promptly to emergency situations and backup calls.
- Control access to restricted or secure areas of the facility.
- Maintain clear radio communication throughout assigned shift.
- Participate in mandatory meetings and training sessions.
- Perform other duties as assigned.
JOB SPECIFICATIONS
- Must be 21 years of age or older.
- A high school diploma, GED, or relevant experience required.
- Previous security experience preferred; casino or hospitality environment experience is a plus.
- Strong attention to detail and organizational skills.
- Proficiency with Microsoft Office and basic computer applications.
CORE COMPETENCIES
- Collaboration
- Guest Focus
- Communication Proficiency
- Flexibility
- Ethical Conduct
- Problem Solving
- Stress Management & Composure
WORK HOURS
Team members must be able to work varying schedules based on property needs, including days, swing shifts, weekends, and holidays.
Certification Requirements
- Gaming License: Must be able to secure and maintain a Nebraska Gaming License.
- Additional Certifications: CPR Certification and a valid Driver’s License required.
Additional Information
- This position does not serve or distribute alcoholic beverages.
- Preference may be extended to applicants of Native American descent as permitted by law.
Physical Requirements
Assessment Rating Scale: 0 – Not applicable | 1 – Normal | 2 – Above Average | 3 – Extreme
Work Environment Accessibility of worksites: 3
Weather/temperature extremes: 2
Darkness: 2
Crammed spaces: 2
Loud noises: 2
Chemicals/fumes: 2
Dust: 2
Heights: 2
Work safety hazards: 2
Secondhand smoke: 2
Overtime/extended hours: 2
Physical Effort Mobility: 2
Agility: 2
Lift up to 50 lbs: 2
Physical strength: 2
Hand/finger dexterity: 2
Foot dexterity: 2
Balance: 2
Coordination: 2
Endurance: 2
Mental Effort Concentration: 1
Memory: 2
Decision-making complexity: 1
Time pressure: 2
Analytical thinking: 1
Conceptual thinking: 1
Basic math: 1
Communication English fluency: 2
Other language: 0
Verbal communication: 2
Written communication: 2
Nonverbal communication: 2
Sensory Abilities Vision: 2
Color distinction: 2
Hearing: 2
Smell: 2
Taste: 1
Touch: 2