Security Officer - NY

Responsibilities

• Staff fixed posts to monitor ingress and egress to secured areas
• Establish a uniformed security presence by patrolling UPMC hospitals, buildings, grounds, and associated areas to deter criminal activity
• Provide exceptional customer service to patients, families, visitors, and staff to promote a safe and secure environment
• Inspect incoming and outgoing parcels as necessary to prevent theft
• Respond to and help resolve problems, disputes, and unusual circumstances
• Maintain security, fire, and environmental alarms; respond to alarms and assist as necessary
• Contact UPMC Police Officers or other appropriate law enforcement when required
• Assist with traffic control and provide vehicle assistance as needed
• Conduct patient escorts and provide standby details
• Transport deceased individuals to the morgue and release bodies from the morgue in accordance with protocols
• Operate UPMC vehicles in compliance with all applicable state and local motor vehicle laws
• Report and document incidents, suspicious activities, and hazards using appropriate reporting tools

Requirements

• High School diploma or equivalent preferred
• Previous security, military, law enforcement, or criminal justice education or experience is preferred
• High level of integrity and professionalism required for handling sensitive and confidential UPMC information
• Strong interpersonal and communication skills, with the ability to effectively interact with individuals from all backgrounds and de-escalate potentially combative situations
• Demonstrated psychological fitness to manage stress and respond appropriately to potentially dangerous or high-conflict situations
• Ability to communicate effectively both verbally and in writing
• Ability to work under pressure and maintain composure in emergency or crisis situations

Qualifications

• New York State Security Guard License (Unarmed) required under Article 7A of the General Business Law
• Federal Bureau of Investigation (FBI) Criminal History Record Clearance required every 60 months
• Valid Driver’s License required
• Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR) certification required
• Comprehensive Crisis Management Certification (CCMC) required
• Successful completion of a required personality assessment prior to hire
• UPMC Physical Fitness Standard compliance required

Benefits

This position is also eligible for a $1,500 sign-on bonus for qualified candidates!

Pay

The salary range for this position is $30.00 - $35.00 per hour.

Schedule

The Security Officer works a 12-hour shift from 6:00 a.m. to 6:00 p.m., which allows for a 7-day work week every 14 days, resulting in 7 days off every two weeks.