Security Officer Mon-Friday 3pm to 11pm

Job Overview

The Security Officer for ParkX Management ensures that the facility is run smoothly, safely, cleanly, and provides a good experience for residents, tenants, and guests.

Key Responsibilities

• Complete hourly patrol route of the property using the security system
• Access control for guests, tenants and vendors
• Ensure no property is being damaged
• Conduct routine foot patrols in and around the building
• Perform other duties as assigned
• Observation and reporting of safety
• Issue banning notices to rule violators
• Maintain file for Ban Notices and notify management when necessary
• Maintain the appearance of the two plaza kiosks
• Enforce the “no dogs on the plaza” policy
• Keep updated information (e.g., Kiss N Ride, contact phone numbers, rules of conduct) and communicate to guests as needed
• Report any unknown work that is occurring at the property to management
• If anyone parks illegally on the plaza, notify Park X, commercial property management, and residential property management immediately
• Communicate to guests that fire access areas must remain accessible for fire trucks and ambulances
• Close loading dock doors as needed
• Report any concerns to management
• Reston and Loudoun Station: Assist the marketing team before, during, and after events as needed
• Reston Station: Manage the valet; ensure that cars are not being parked on the plaza or on the down ramp
• Reston Station: For special events, ensure that the plaza marketing plan is followed
• Reston Station: Manage traffic coming onto the plaza and keep it moving

Qualifications

• High School Diploma
• DCJS Certification or ability to obtain a DCJS certification within the first 90 days of employment
• Minimum of at least 1 year experience in a customer‑service related field
• Valid driver’s license without major violations
• Flexibility to work after hours and weekends, as needed
• Outgoing personality with ability to relate to a diverse group of people and build/maintain strong relationships
• Strong sense of urgency
• Strong problem‑solving, time management and communication skills
• Must be highly credible and trustworthy, and operate with a high degree of integrity
• Must hold oneself and others accountable and strive for a high level of excellence
• Must have a positive, can‑do attitude and be able to fuel growth and innovation
• Must be customer‑focused and results‑oriented
• Must want to continuously learn and develop
• Exceptional oral and written communication, active listening, and organizational skills
• Ability to establish strong working relationships with others in a team setting
• Ability to multitask and prioritize tasks with strong attention to detail in a fast‑paced environment
• Self‑directed and able to work independently, with minimal supervision

Physical Demands & Work Environment

Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach. Push, pull or lift up to 50 pounds. Continuous repetitive motions. Work under variable temperature conditions (or extreme heat or cold), variable noise levels, outdoors/indoors, around fumes and/or hazards, dust and/or mite hazards, chemicals and bio‑hazards.

Benefits

• 401K match
• Career development opportunities for advancement within our expanding portfolio
• Employee perks, including free parking and EV charging, parental leave program, and a friendly work environment that values collaboration
• Note: benefits vary depending on the function of your role

Compensation

Virginia compensation range: $18 USD – $19 USD. The wage range reflects a reasonable estimate based on skills, experience, training, licensure, certifications, and organizational needs. New hires typically start below the top of the range. Eligible for a discretionary annual incentive program, subject to its rules and dependent on individual and organizational performance.