Security Officer Luxury Retail Environment

About the role

We're looking for a security officer who brings both professionalism and presence to one of Los Angeles' premier luxury retail flagships. This isn't a static post - you'll be the first face guests encounter and the calm authority in the room when things get busy.

Responsibilities

• Be a visible, welcoming presence at the entrance and throughout the floor - greeting guests while staying alert to what's happening around you
• Manage guest flow during regular hours, peak periods, and product launches or special events
• Identify and de-escalate disruptive behavior with calm, direct communication
• Handle access control, log deliveries, and track high-value merchandise accurately
• Partner with store leadership on incident reporting and day-to-day operational needs
• Represent the store's standard of professionalism in every interaction - appearance and conduct included

Requirements

• Valid California Guard Card (BSIS-issued) - required before your first day
• Background in law enforcement, military, corrections, security, or door/crowd control - strongly preferred
• Experience in high-volume public environments: retail, hospitality, events, or similar
• Sharp situational awareness and sound judgment under pressure
• Strong communication skills and the confidence to handle confrontation professionally
• Reliable transportation and a consistent track record of showing up on time