Security Officer Lead

This position supervises and trains security officers while performing advanced security functions and guest services for Golden Nugget/Landry’s Inc. The role requires a high level of professional, personalized guest service aligned with the company’s K.E.E.P. core values: Kindness, Engagement, Empathy, and Positivity.

Responsibilities

• Lead, supervise, and train new security employees.
• Assist management with administrative and supervisory duties, including during emergency situations.
• Provide training to other security department members and company staff.
• Supervise Security Officers.
• Maintain organizational skills and advanced knowledge of security operations.

Requirements

• Excellent analytical, problem-solving, administrative, multi-tasking, organization, and prioritization skills.
• Strong interpersonal and communication skills (verbal and written), fluent English, and articulate.
• Ability to work efficiently, independently, and cohesively while producing quality results.
• Ability to establish and maintain effective working relationships with management and line-level employees.
• Above-average knowledge of Microsoft Windows and Office applications.
• Ability to maintain confidentiality of sensitive information.
• Ability to read, analyze, and interpret documents in English and respond to inquiries from employees or guests.
• Ability to apply common-sense reasoning to various situations and react rationally under high stress while maintaining a calm demeanor.
• Working knowledge of company and department rules, policies, and procedures.
• Advanced knowledge of state and local laws and their application.
• Proficiency in using security equipment such as two-way radios and handcuffs.
• Must successfully complete American Red Cross or equivalent CPR certification.
• Minimum age requirement: 21 years.
• Must obtain a gaming license from the Nevada Gaming Control Board.

Qualifications

• High School Diploma or equivalent.
• Two or more years of experience in military, law enforcement, gaming security, or related security disciplines within a hotel/casino preferred.
• Two or more years of customer service experience preferred.
• Basic math skills.
• Must be able to speak and understand English.

Physical Demands

• Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods.
• Ability to sit for extended periods.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Constant walking up to distances of 500 feet during shift.
• Frequent stooping and reaching.

Work Environment

• Work performed indoors in a climate-controlled environment with occasional hot and cold temperature changes.
• Regular exposure to a smoke-filled environment.
• Work in close spaces with others.
• Moderate to high noise levels.
• Walk/stand on tile, mats, carpet, or cement.

Pay

USD $20.50 - USD $21.50 per hour. This is not a tipped position.

Benefits

• Multiple benefit plans to suit your needs.
• Paid Time Off.
• 401K retirement plan.
• Opportunities for advancement.
• Positive and respectful work environment that values diversity.
• Generous employee discounts on dining, retail, amusements, and hotels.
• Community volunteer opportunities.