Security Officer III-Midtown

About the role

We are seeking a DFSD/Security Officer III position to be based in midtown Manhattan. The Deputy Fire Life Safety Director/Security Officer III position is responsible for managing tenants and guest access to a Durst Commercial property. Lobby security officers are often the first point of contact for visitors entering the building. They must maintain control of the lobby portal and not allow any unauthorized entries to the facilities. They are expected to manage all inquiries in a professional and courteous manner, follow all security protocols for people and packages entering the building, and maintain the functionality of the lobby desk area.

Responsibilities

• Requesting and checking government issued ID.
• Searching visitor database to verify visitor pre-registration.
• Contacting tenants to verify visitors who are not pre-registered.
• Capturing visitor photo, entering visitor information into the access control database, and printing visitor day passes.
• Maintaining printer and computers in lobby area used for visitor access processing.
• Directing visitors carrying large packages or items to the loading dock or other appropriate area for x-ray scanning.
• Checking packages that are being removed from the premises and ensuring proper documentation is provided.
• Monitoring Class E fire command station.
• Making announcements over public address system.
• Assisting in conducting fire drills.

Qualifications

• Current New York State Security Guard License required
• Current FSD Certification to assist Life Safety functions F/89 or current Z/50 and able to pass certification for F/89 within two test attempts
• Current AED/CPR/First Aid Certification
• Strong attention to detail
• Ability to follow specified security protocols
• Must have a technical aptitude and willingness to learn how to perform security screening procedure and use required equipment
• Must be able to read, comprehend and comply with regulations, correspondence as well as complete forms and reports as required
• Should have prior knowledge of or willing to learn security related software applications
• Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned account
• Understanding of security operations
• Possess good oral and written communications skills
• Strong customer service and service delivery orientation
• Ability to interact effectively at various social levels and across diverse cultures
• Ability to take initiative and achieve results
• Ability to carry out multiple assignments concurrently
• Ability to adapt to changes in the external environment and organization
• Professional customer service and courteous communication skills
• Ability to troubleshoot and escalate discrepancies for resolution

Physical demands - While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 50lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment - The noise level in the work environment is usually moderate.

Pay

Salary: 32.048 per hour. Overtime: 48.07 per hour.

Schedule

• Shift: Saturday 9am‑5pm; Tuesday‑Wednesday 1am‑9am; Thursday‑Friday 5pm‑1am
• Days off: Sunday & Monday