SECURITY OFFICER II - VR & CB - FULL TIME - GRAVEYARD

Starting rate: $21.00 (Graveyard). Minimum age requirement: 21 years old.

Required license/certification: State of Nevada Gaming Permit, Alcohol Awareness Card, Valid Driver’s License, DMV Driving History Printout (no more than 30 days old), and CPR/AED Certification (provided by the Company).

About the Role

The Security Senior Officer performs all tasks described in the “Security Officer” role in a professional and consistent manner. The Senior Officer assists in training all Security Officers and, in the absence of the Security Lieutenant and Sergeant, supervises all Security Department members on staff. The Senior Officer ensures adherence to all Gaming Regulations, Company, and Security Department Policies.

Qualifications

• Previous experience with Mesquite Gaming Security required.
• Must have completed Mesquite Gaming Management Training.
• Basic math, computer, and grammar skills with good oral and written communication skills.
• Able to make sound decisions under stressful situations, often in short time frames.
• High school diploma or equivalent.
• Integrity and a basic desire to serve and protect.
• Able to work all shifts, including weekends and holidays.

Responsibilities

• Maintain an effective and efficient staff by conducting training for staff members; monitor and maintain training records.
• Ensure that all Department Regulations, Company Policies, and Procedures are followed.
• Review reports and other written materials prepared by staff members for proper content, accuracy, and thoroughness, making corrections and improvements as needed.
• Conduct follow-up investigations to Security Incident Reports.
• Perform other job-related duties as assigned and instructed by management.

Customer Service Expectations

• Maintain a can-do attitude when dealing with customers and always provide answers for guests.
• In hostile situations with customers, seek ways to create win-win situations benefiting both the customer and the Company.
• Be cheerful, helpful, respectful, and professional when interacting with customers and other staff members.

Physical Demands

The work requires some physical exertion, such as long periods of standing, walking on uneven surfaces, and lifting moderately heavy objects. The role may require above-average strength, agility, or dexterity.

Work Environment

The work environment may occasionally involve exposure to potentially dangerous situations or unusual environmental stress, including extreme outdoor weather conditions, threats of physical attack, or mob conditions where situations cannot be fully controlled. The role involves exposure to secondhand smoke in a casino.