Security Officer II, Part-Time Weekends

Overview

The Museum of Fine Arts, Boston, is seeking Security Officers to assist in protecting the Museum's collections and creating an inclusive visitor experience.

The MFA is a renowned art museum with a diverse collection spanning various cultures and time periods. It offers a range of activities and serves as a community and educational resource.

The MFA is committed to diversity and encourages applications from a wide range of backgrounds.

Typical Duties

• Provide superior customer service to visitors, staff, and volunteers
• Perform routine patrols of assigned areas, including galleries, exterior doors, laboratories, secure areas, and other museum facilities
• Aid with crowd control management during highly attended exhibitions and events
• Maintain regular communication with the Command Center, report any security concerns, safety hazards, or unusual incidents, and ensure compliance with security protocols
• Skills required include excellent verbal and written communication, keen observational abilities, and the capacity to handle high-stress situations effectively
• Must be reliable, able to work independently with minimal supervision, and demonstrate sound judgment in resolving conflicts
• Familiarity with security equipment and basic computer skills required, along with a strong attention to detail and the ability to maintain confidentiality

Requirements

• Strong customer service and interpersonal skills, including clear communication with Museum staff and visitors
• Flexibility to work outside of the regular schedule to support special Museum programming and other security coverage needs
• Physical requirements include physical stamina for extended walking and standing, as well as the ability to navigate multiple floors, stairs, and varying climate conditions
• Basic computer user skills and familiarity with security equipment
• Multilingual skills and Security experience a plus

Shift Information

• Part-Time, 16 hours per week
• Saturday & Sunday; 3:20pm to 12:00am (midnight)
• Starting wage: $21.33 per hour (not including shift differential for 1st shift/weekend shift, 2nd shift and 3rd shift)

Benefits

• Medical and Dental Insurance (Full-Time)
• MBTA discount of up to 50%
• Museum discounts, including free admission for you and guests
• Free continuing education courses at SMFA at Tufts University for eligible employees
• Wellness programs
• Health and fitness discounts
• Pet insurance
• Comprehensive EAP program
• Credit union
• Vision insurance
• Generous vacation, holiday, and sick time
• Health and Dependent Care Flexible Spending Account
• Participation in Museum’s 403b matching retirement savings plan

Pay

• $21.33 per hour (not including shift differential for 1st shift/weekend shift, 2nd shift and 3rd shift)

Schedule

• Part-Time, 16 hours per week
• Saturday & Sunday; 3:20pm to 12:00am (midnight)