Security Officer II, Part-Time, Weekday & Weeknights-Wed-Fri

Overview

The Museum of Fine Arts, Boston, is seeking Security Officers to protect its renowned art collection and create an inclusive visitor experience.

About the Role

The MFA is dedicated to fostering a culturally diverse and inclusive work environment and encourages applications from candidates who reflect this commitment.

Responsibilities

• Provide superior customer service to visitors, staff, and volunteers.
• Perform routine patrols of assigned areas, including galleries, exterior doors, laboratories, secure areas, and other museum facilities.
• Aid in crowd control management during highly attended exhibitions and events.
• Maintain regular communication with the Command Center, reporting any security concerns, safety hazards, or unusual incidents, and ensuring compliance with security protocols.
• Show critical skills such as excellent verbal and written communication, keen observational abilities to identify potential security risks, and the capacity to handle high-stress situations effectively.
• Be reliable, capable of working independently with minimal supervision, and demonstrating sound judgment in resolving conflicts.
• Have familiarity with security equipment and basic computer skills, along with a strong attention to detail and the ability to maintain confidentiality.

Requirements

• Strong customer service and interpersonal skills.
• Ability to clearly communicate with Museum staff and visitors.
• Flexibility to work outside of the regular schedule to support special Museum programming and other security coverage needs.
• Physical requirements include physical stamina for extended walking and standing, as well as the ability to navigate multiple floors, stairs, and varying climate conditions.
• Basic computer user skills and familiarity with security equipment.
• Multilingual skills and Security experience are a plus.

Shift Information

• Part-Time, 24 hours per week.
• Wednesday: 9:00am to 5:40pm.
• Thursday/Friday: 3:20pm to 12:00am (midnight).

Pay

Starting wage: $21.33 per hour (not including shift differential for 1st shift/weekend shift, 2nd shift and 3rd shift).

Benefits

• Medical and Dental Insurance (Full-Time).
• MBTA discount of up to 50%.
• Museum discounts, including free admission for you and guests.
• Free continuing education courses at SMFA at Tufts University for eligible employees.
• Wellness programs.
• Health and fitness discounts.
• Pet insurance.
• Comprehensive EAP program.
• Credit union.
• Vision insurance.
• Generous vacation, holiday, and sick time.
• Health and Dependent Care Flexible Spending Account.
• Participation in Museum’s 403b matching retirement savings plan.

Benefits

• Enjoy some of the following benefits when you are hired at the MFA as a regular employee:
• Medical and Dental Insurance (Full-Time).
• MBTA discount of up to 50%.
• Museum discounts, including free admission for you and guests.
• Free continuing education courses at SMFA at Tufts University for eligible employees.
• Wellness programs.
• Health and fitness discounts.
• Pet insurance.
• Comprehensive EAP program.
• Credit union.
• Vision insurance.
• Generous vacation, holiday, and sick time.
• Health and Dependent Care Flexible Spending Account.
• Participation in Museum’s 403b matching retirement savings plan.

Equal Opportunity Employer

The MFA is an equal opportunity employer and fosters diversity in its workplace. It does not discriminate against individuals in hiring, employment, or promotion on the basis of race, religion, color, sex/gender, gender identity and gender expression, age, marital status, national origin, sexual orientation, citizenship, handicap or disability, veteran or military status, political belief, pregnancy, genetic information, or any other characteristic protected by law.