Security Officer II

Organization: CPMC-California Pacific Medical Center Van Ness

About the role

Provides a secure and safe environment that allows patients, visitors, physicians, personnel, and volunteers to deliver or receive quality services with minimal threats against their personal well-being and property. Responsibilities include patrolling and monitoring facility premises, observing and reporting suspicious and unauthorized activities and unsafe conditions. Handles access control, key management, and emergency response and notification. Renders assistance and security-related services to staff, physicians, patients, and visitors, including monitoring and restraining violent patients. Investigates and documents incidents and serves as liaison between staff and local law enforcement agencies.

Responsibilities

• Patrol and monitor facility premises to ensure safety and security.
• Observe and report suspicious and unauthorized activities and unsafe conditions.
• Manage access control and key distribution.
• Respond to emergencies and provide notification as required.
• Assist staff, physicians, patients, and visitors with security-related services, including monitoring and restraining violent patients.
• Investigate and document incidents relative to the facility.
• Liaise between staff and local law enforcement agencies.

Requirements

• High School Diploma or General Education Diploma (GED).
• PSO - Proprietary Private Security Officer certification.
• 1 year of recent relevant experience.

Skills and Knowledge

• General knowledge of security officer duties with an emphasis on physical and emotional maturity required for judgment and diplomacy in a healthcare environment.
• Critical thinking skills and decisive judgment with the ability to work with minimal supervision.
• Ability to write incident reports and read business correspondence and procedure manuals.
• Effective communication skills to present information and respond to questions from managers, clients, customers, and the public.
• Basic arithmetic skills (addition, subtraction, multiplication, division) using whole numbers, common fractions, and decimals.
• Problem-solving ability to deal with concrete variables in situations with limited standardization.
• Ability to interpret instructions in written, oral, diagram, or schedule form.

Pay

Pay range is $30.35 to $42.48 per hour. The compensation range may vary based on geographic location, candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs.

Schedule

• Shift: Day/Evening/Night (8-hour shifts, variable days of the week).
• Schedule: Per Diem/Casual (on-call basis).
• Weekend requirements: Every other weekend.