Security Officer II

Provides a secure and safe environment that allows patients, visitors, physicians, personnel and volunteers to deliver or receive quality services with minimal threats against their personal well-being and property.

SITE SECURITY

• Performs interior/exterior building and ground patrols to prevent fire, theft, misuse and vandalism of property, inspects doors, windows and locks to determine level of security.
• Secures or unlocks facility doors/entrances at specified times.
• Inspects all elevators and interior fire escape stairwells reporting any identified discrepancies to the Plant Operations and Maintenance Department personnel.
• Maintains surveillance equipment, inspects buildings, equipment, garages and access points and prevents losses and damages by reporting irregularities.
• Observes and assesses behavior while on patrol to deter incidents and ensure activity is not detrimental to the organization.
• Responds to emergency codes, fire drills and alarms.
• Monitors and restrains violent patients as needed.
• Investigates and documents incidents relative to the facility and provides necessary liaison between staff and local law enforcement agencies.

Emergent Situations

• Responds to all emergency calls for assistance to control: disorderly conduct or combative patients, potential and/or actual infant or child patient abductions, bomb threats or reports of suspicious packages, evacuation incidents, and/or chemical spills, for crowd control purposes.
• Removes and/or restrains individual(s) to a secure location and if needed calls local authorities.
• Documents in detail observations, information, occurrences and witness statements.
• Affords assistance and information to patients, visitors, physicians, volunteers, students and staff in order to maintain their safety, security and good public relations.
• Assists staff and visitors with lost and found items.
• Answers general questions related to the property or security policies and procedures.
• Identifies individuals with special needs and provides appropriate assistance.

Security Officers Assigned To Acute Facilities

• Provides a security presence within the ED for individuals, hospital personnel, County mental health personnel and the general public.
• Accepts individuals who are on a 5150 hold from law enforcement officers and works with law enforcement to ensure that the individual is settled into the facility and appears to be relatively stable prior to releasing the law enforcement officer to other duties.
• Affords assistance to ensure the continued safety of patients, staff and visitors.

Education: HS Diploma or General Education Diploma (GED)

Certification & Licensure: PSO - Proprietary Private Security Officer

Typical Experience: 1 year recent relevant experience

Skills And Knowledge: General knowledge of the usual duty requirements of a security officer with an emphasis on the physical and emotional maturity required for the high degree of judgment and diplomacy necessary to work efficiently in a healthcare environment. Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Ability to write incident reports and read business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Activities And Requirements: See required physical demands, mental components, visual activities & working conditions at the following link.

Job Requirements: Job Shift: Day/Evening/Night Schedule Per Diem/Casual Shift Hours: 8 Days Of The Week Variable Weekend Requirements: Every other Weekend

Benefits: No Unions No Position Status: Non-Exempt Weekly Hours: 0 Employee Status: Per Diem/Casual

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs.

Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.