Security Officer II
Penn Medicine, University of Pennsylvania Health System · Philadelphia, PA · 2 wk ago
OTHRFull-time
Security
The Security Officer II provides protection for the safety and security of hospital personnel, patients, students, visitors and assets. Performs security duties either at a fixed post or while patrolling campus/hospital buildings and grounds. Checks for unauthorized individuals, general security violations and fire/safety hazards. Responds to and addresses suspicious activity and de-escalates volatile situations.
Responsibilities
- Patrol assigned areas, monitoring the facility and activity to provide a safe and secure environment for patients, visitors and staff.
- Takes part in pre-shift and post-shift briefings to remain current and up to date with recent security events and incidents.
- Documents daily activity and security responses during a work shift through the use of a thorough and complete daily activity log.
- Responds to requests for Security to resolve emergency situations, investigate suspicious activity, de-escalate volatile situations, and take appropriate action as directed by Security Department supervisory personnel, the Nursing Supervisor or the Administrator on-call for the hospital.
- Affirmatively assesses situations and determines when to appropriately restrain individuals- for example, determine and administer appropriate use of handcuffs.
- Investigates, documents and resolves security related incidents. Reports abuses of hospital equipment or property to the proper authority.
- Completes and maintains records, notes, incident reports and other documents related to Security Department activity.
- Responds to all intra-facility specialized alarms and Condition Codes as may be required.
- Conducts regular security checks/audits of campus property and grounds during non-business hours.
- Maintains vigilance and monitors all hospital premises, grounds and parking facilities for security concerns and any potential safety hazards.
- Maintains awareness of all parking areas and associated traffic flow.
- Investigates reports of unauthorized persons on hospital property.
- Assists staff with unruly visitors and patients.
- Creates and participates in crime prevention initiatives in a team effort to proactively address security related issues or problems before they occur.
Credentials
- ACT 235 Certification
- Driver's License
- Basic Cardiac Life Support
- CPI or HWC
Qualifications
- H.S. Diploma/GED
- Minimum 1 year experience in a Security Officer I position
- Minimum performance appraisal overall rating of Meets Expectations
- Not at or above active 2nd Written warning