Security Officer II
SITE SECURITY
Performs interior/exterior building and ground patrols to prevent fire, theft, misuse and vandalism of property, inspects doors, windows and locks to determine level of security. Secures or unlocks facility doors/entrances at specified times. Inspects all elevators and interior fire escape stairwells reporting any identified discrepancies to the Plant Operations and Maintenance Department personnel. Monitors surveillance equipment, inspects buildings, equipment, garages and access points and prevents losses and damages by reporting irregularities.
Observes and assesses behavior while on patrol to deter incidents and ensure activity is not detrimental to the organization. Responds to emergency codes, fire drills and alarms. Provides security education and may conduct fire drills for the Safety Department.
Emergent Situations
Responds to all emergency calls for assistance to control: disorderly conduct or combative patients, potential and/or actual infant or child patient abductions, bomb threats or reports of suspicious packages, evacuation incidents, and/or chemical spills, for crowd control purposes. Removes and/or restrains individual(s) to a secure location and if needed calls local authorities. Documents in detail observations, information, occurrences and witness statements.
Incident Reporting
Reports unusual circumstances to the Lead Security Officer/Manager, and documents utilizing appropriate Security Incident Report (IR).
Customer Services
Provides assistance and information to patients, visitors, physicians, volunteers, students and staff in order to maintain their safety, security and good public relations. Acts as first point of contact regarding security assistance for staff and visitors. Assists staff and visitors with lost and found items. Answers general questions related to the property or security policies and procedures. Identifies individuals with special needs and provides appropriate assistance.
The Security Services staff shall primarily use verbal intervention skills to achieve this goal, but may use physical restraint, if necessary.
Education
HS Diploma or General Education Diploma (GED)
Certification & Licensure
PSO - Proprietary Private Security Officer
Typical Experience
1 year recent relevant experience
Skills And Knowledge
General knowledge of the usual duty requirements of a security officer with an emphasis on the physical and emotional maturity required for the high degree of judgment and diplomacy necessary to work efficiently in a healthcare environment. Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Ability to write incident reports and read business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Activities And Requirements
See required physical demands, mental components, visual activities & working conditions at the following link:
Job Requirements
Varied Schedule Per Diem/Casual Shift Hours 8 Days Of The Week Variable Weekend Requirements As Needed
Benefits
No Unions No Position Status Non-Exempt Weekly Hours 0 Employee Status Per Diem/Casual
Pay Range
$27.84 to $36.18 / hour
Total Compensation
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.