Security Officer I, Per Diem

Responsibilities

• Defend self and others from unauthorized use of non-deadly force using departmentally trained techniques as necessary, including but not limited to the use of pepper spray and handcuffs
• Patrol University property to prevent and detect signs of intrusion, theft, and life safety concerns and maintain safety during Campus events
• This includes making regular inspection tours of campus noting unusual occurrences and ensuring all necessary doors and buildings are properly secured
• Monitor persons in buildings and/or on campus. Watch for unauthorized persons, suspicious/criminal activity, disturbances, fights and campus policy violations, report to proper authorities
• Investigate suspicious activity, security issues, and criminal incidents. Gather and process necessary evidence and properly document in verbal and written reports
• Respond to campus disturbances (i.e. disorderly conduct, underage drinking parties, illicit drug use) and complete room searches as necessary
• Respond to campus emergencies including critical incidents, all hazards situations and active threat situations (i.e. active shooter, bomb threat, mental health, weather emergencies)
• Contact the on-call supervisor as needed for emergency situations
• Maintain complete awareness of the University of New England property, life safety systems, and emergency plans including the proper use of fire extinguishers
• Respond to accidents and medical emergencies and provide First Aid, CPR, Narcan and/or Stop the Bleed as necessary
• Contact local police and fire departments as necessary and act as a liaison between these agencies and the University as needed
• Maintain complete knowledge of and comply with all University and departmental standard operating procedures
• Provide prompt, courteous service to students, staff, and visitors including medical and courtesy escorts on campus
• Escort students, staff, and visitors to various locations on Campus and provide protection as necessary
• Escort and remove persons from Campus as needed
• Ensure resolution of any safety concerns noted during your shift, including submitting work orders or notifying on-call staff to correct the issues
• Monitor and regulate building systems as necessary including building boilers as well as refrigerator and freezer units and notifying Facilities as needed
• Monitor CCTV and review as necessary for security and investigations
• Answer telephone calls to take messages, answer questions and provide information
• Enforce University rules & regulations and notify violators of infractions including the issuance of parking tickets
• Write clear, concise incident reports including any supplemental supporting information (pictures, video, etc.)
• Coverage at designated campus athletic events
• Campus snow removal operations
• Cross training as Dispatcher and Safe Ride operator preferred
• Provide public assistance such as lock out services, jump-starts and routine information
• Assist administration with investigations as assigned
• Complete all mandatory departmental Police One trainings
• Flexibility to work other shifts as needed on a short notice
• All other duties as required

Qualifications

• High school education or equivalent required
• At least 12 months of security, military, or law enforcement experience is preferred
• Ability to handle emergency situations calmly and effectively
• Must have attention to detail and respond promptly and professionally when necessary
• Be able to prioritize, organize, and follow up when needed
• Be a clear thinker, display the ability to remain calm, and show good judgment when resolving problems
• Able to follow directions and commands as required
• Work cohesively with co-workers as part of a team
• Work with minimal supervision
• Willingness to train and use handcuffs and OC spray
• Maintain confidentiality of departmental and University information
• Safely operate motorized vehicles, golf carts and other department-owned equipment
• Must possess a valid license to operate a motor vehicle in the state of Maine
• Be certified or have the ability to be certified in First Aid, CPR/AED, Narcan, Stop the Bleed and other equipment as assigned
• Abide by department core values of integrity, community-focused, accountability and teamwork
• Ability to train and oversee the work of student staff when a Security Officer II is not available
• Ability to perform all job duties