Security Officer I (Part Time)

About the role

We’re looking for talented individuals who believe in having fun and want to be part of an exciting industry. Join us at PENN Entertainment, where you’ll work with a diverse team of colleagues driven by their passion for helping people find and enjoy more fun.

Responsibilities

• Adheres to departmental and company policies and procedures regarding guest service standards.
• Provides a safe, secure, and comfortable environment for all guests and team members.
• Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.
• Maintains strict confidentiality and professionalism in all company matters.
• Operates security dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.
• Provides superior guest experience through consistent, positive interaction.
• May be required to assist with property incidents acting as a first responder to include but not limited to, guest medicals and intoxicated patrons, obtaining guest information on security related incidents that may occur on company property.
• Ability to lift and carry up to 50 lbs.
• Knowledge of applicable state laws and gaming regulations.
• Knowledgeable in security protocol and SOP’s.
• Able to provide superior guest experience.
• Able to maintain a high level of energy and take a proactive approach to dealing with issues.
• Able to work collaboratively and communicate effectively with team members at all levels of the organization.
• Able to work entire shift in team environment.

Requirements

• High School Diploma or equivalent required.
• Previous experience in a guest service-related field required.

Qualifications

• Written and verbal communication skills.
• Knowledge of applicable state laws and gaming regulations.
• Knowledgeable in security protocol and SOP’s.
• Able to maintain a high level of confidentiality and professionalism.
• Able to provide superior guest experience.
• Able to maintain a high level of energy and take a proactive approach to dealing with issues.
• Able to work collaboratively and communicate effectively with team members at all levels of the organization.
• Able to work entire shift in team environment.

Skills

• Ability to lift and carry up to 50 lbs.
• Ability to patrol by foot and/or stand extended periods of time (6-8 hours).
• Ability to operate company vehicles as needed (preferred but not required).
• Ability to obtain and maintain a valid Driver’s License.
• Ability to obtain and maintain CPR certification.
• Ability to obtain and maintain TIPS Certification.

Benefits

• Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.
• Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position.
• Paid time off is earned according to the local policy and increases with the length of employment.
• Discounted Casino bus tickets.
• Discounted RTD EcoPass.
• 100% Colorado Gaming License reimbursement after 90 days of employment.
• Hotel discounts available at all 43 PENN properties, plus discounts on goods and services.
• Education reimbursement program and Annual Scholarship Program.
• Career development opportunities.

Pay

$21.00 to $22.00 per hour

Schedule

Shifts may vary depending on the department and position.