Security Officer I

About the role

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community, including our employees. This position is responsible for assisting with protecting, securing, and promoting safety and security at a Memorial Hermann Hospital campus.

Schedule

Hours: 6 pm to 6 am with Thursday, Friday, and Saturday off.

Requirements

• Education: High School Diploma or GED.
• Licenses/Certifications: Must be licensed as a Commissioned Security Officer by the Texas Department of Public Safety Private Security Bureau (or obtain the license within 90 days of hire). Must possess a valid driver’s license (out‑of‑state drivers must obtain a Texas driver’s license within 90 days). Must be certified in Heartsaver® CPR or Heartcode BLS CPR by the American Heart Association (or obtain certification within 90 days of hire).
• Age: Must be at least 21 years old.
• Language: Ability to understand, speak, and write English effectively.
• Computer proficiency is required.

Responsibilities

• Monitor assigned areas to ensure maximum visibility of the security presence.
• Post in assigned area or conduct patrols in a vehicle or on foot.
• Secure all designated areas and access points; control vehicular access to buildings and parking areas.
• Identify and report fire and safety hazards, suspicious activities, or security breaches.
• Control access to areas and materials by administering and enforcing building visitor and materials pass programs.
• Maintain a complete understanding of hospital, building management, and departmental policies and procedures; follow post orders at all times.
• Respond to security and emergency situations as dispatched; assist patients, visitors, and staff with questions, escorts, directions, and vehicle assistance.
• Complete and submit required security reports and activity logs for each shift.
• Operate and care for security equipment; maintain knowledge of emergency systems and equipment locations.
• Ensure safe care for patients, staff, and visitors while adhering to Memorial Hermann policies, procedures, and standards.
• Promote professional growth by meeting mandatory/continuing education and competency requirements; serve as preceptor, mentor, and resource to less experienced staff.
• Model Memorial Hermann’s service standards by providing safe, caring, personalized, and efficient experiences.
• Perform other duties as assigned.