Security Officer I

About the role

Make a Real Impact in Healthcare—Join Our Security Team At Geisinger, security is about more than protecting buildings—it's about protecting people. As a Security Officer I, you'll help create a safe, welcoming environment for patients, visitors, and employees so they can focus on what matters most: exceptional care and healing. If you're dependable, service-oriented, and thrive in a role where no two days are alike, we invite you to join our team. From assisting patients and visitors to responding to safety concerns and supporting hospital operations, you'll make a meaningful difference every day.

Responsibilities

• Conducts routine patrols on foot or by car of assigned areas
• Enforces hospital rules of conduct
• Monitors for unauthorized persons, unusual physical factors, and mechanical malfunctions
• Reports or resolves problems as appropriate
• Completes detailed written shift reports as required
• May carry a watch tour clock or similar device to record patrol of a designated area
• Directs firefighting activities
• Inspects buildings for fire and safety hazards
• Enforces fire and safety rules
• Participates in fire drills and fire and safety programs for employees
• Works cooperatively with local fire departments
• Directs traffic on hospital property
• Enforces traffic and parking regulations
• Assists patients, visitors, and employees with vehicle problems per policy and training
• Provides routine escort and emergent delivery services to campus facilities
• Participates in orientation of new employees and students in fire, safety, and security policies
• Trains in fire fighting techniques and use of equipment
• Locks all doors in designated areas after regular business hours; unlocks doors at the start of business hours
• Operates security technology equipment including personal computers, CCTV systems, fire alarm system, access control systems, security alarm systems, and radios
• Performs emergency and hazardous material response services in accordance with training, policy and equipment capabilities
• Performs security and emergency services related to site emergency management plans
• Trains in relation to Hospital Emergency Incident Command System job roles
• Performs set up duties related to Emergency Operations Center
• Investigates employee, visitor, and patient complaints; works cooperatively with local police departments and authorities
• Completes detailed reports on incidents, thefts, losses
• Responds to requests for assistance involving patients in the assigned locations; assists in locating patients; assists Life Flight with unloading patients and equipment, as necessary
• Coordinates and performs prisoner escort duties consistent with protocol
• Assists and directs patients and visitors to areas within the Medical Center; furnishes information as requested; may provide assistance to handicapped, wheelchair, and elderly persons upon arrival and departure from the Medical Center; assures an adequate supply of wheelchairs at the hospital entrance