Security Officer I

CentraState Healthcare System, headquartered in Freehold, New Jersey, is a leading nonprofit healthcare provider dedicated to serving the community. Its comprehensive network includes CentraState Medical Center, a community-focused hospital, along with an ambulatory campus, two senior living facilities, three free-standing community health pavilions, and a charitable foundation. As the third-largest employer in Monmouth County, CentraState has earned repeated recognition as a Great Place to Work-Certified™ company.

About Us

CentraState Healthcare System, in partnership with Atlantic Health System, is a fully accredited, not-for-profit, community-based health system dedicated to providing comprehensive health services in central New Jersey. Beyond offering a wide range of advanced diagnostic and treatment options, CentraState is committed to being a valuable health partner, focusing on disease prevention, promoting healthy behaviors, and helping individuals of all ages live well.

Located in Freehold, CentraState includes a 284-bed acute-care hospital, a dynamic health and wellness campus, two award-winning senior living communities, a charitable foundation, and convenient satellite health pavilions offering primary care, specialty physician practices, and outpatient services such as lab work and physical therapy. CentraState is proud to be among the less than two percent of hospitals nationwide to earn Magnet® designation for nursing excellence five times and has been recognized as a Great Place to Work-Certified™ Company for four consecutive years.

Joining CentraState means becoming part of a pioneering healthcare facility committed to high-quality, patient-focused care. We support our employees with work/life balance initiatives, tuition assistance, career advancement opportunities, and more.

Responsibilities

• Patrol hospital buildings and grounds to deter and detect criminal activity, suspicious behavior, and unauthorized access.
• Monitor security cameras, alarms, and other surveillance equipment to ensure the safety of the premises.
• Secure entrances, exits, and restricted areas to prevent breaches or theft.
• Control pedestrian and vehicular traffic as needed.
• Respond promptly to disturbances (CS Security Assistance) involving team members, patients, and/or visitors; deescalate situations and ensure safety.
• Respond promptly to all acute medical events (CS Medical Assistance) to assist clinical staff as needed.
• Respond promptly to all fire alarms (CS Facility Alert Fire Emergency) and participate in fire suppression.
• Respond and investigate all missing children (CS Missing Person/Child/Infant) and any suspected infant abduction (CS Infant/Child Abduction).
• Provide leadership during any Active Shooter situation (CS Active Shooter).
• Assist all team members, patients, and visitors during any disaster or emergency situation (CS Facility Alerts).
• Verify the identity of visitors and vendors entering CS Medical Centers and off-site locations.
• Enforce hospital policies and procedures regarding access to sensitive areas, such as patient rooms, operating rooms, or pharmacies.
• Issue and manage all team member badges; familiarity with Vendormate computer systems for managing vendor badge access.
• Provide directions and assistance to patients and visitors; maintain a professional demeanor while addressing complaints or concerns.
• Prepare well-written, detailed, and accurate incident reports for all security-related events utilizing the IMC Computer database.
• Maintain logs of daily activities including patient scans, helicopter arrivals, property reports, contraband reports, panic button testing, and forensic patients.
• Establish and maintain effective communication with all team members.
• Work closely with hospital staff, including nursing and administrative teams, to ensure safety protocols are followed consistent with CS policies and procedures.
• Collaborate with law enforcement and emergency services as required.
• Participate in the Iron Temple Response Control Techniques (RCT) Training twice per month and maintain a valid RCT Certification with Iron Temple.
• Complete the FEMA Incident Command System 100, 200 course and the IS 700 National Incident Management System course.
• Participate in the Emergency Management Decontamination Training.
• Remain updated on all CS and Protection and Security Services Policies and Procedures.
• Perform all other duties as assigned, including working various 8- or 12-hour shifts (including holidays), being available for call-back assignments, and attending and successfully completing all mandatory training.
• May be required to lift up to 50 lbs. and stand for extended periods (up to four hours).

Requirements

• High school diploma or equivalent required; Associate’s degree or Bachelor’s degree preferred.
• ICS 100, ICS 200, HIMS 700 required within 6 months of hire.
• Valid driver’s license with a driving record in compliance with CS’s eligibility requirements.
• Exceptional customer service and de-escalation skills required.
• Security, law enforcement, and/or military experience is preferred.

Skills

• Basic computer knowledge.
• Mindfulness of surroundings (e.g., suspicious packages, people).
• Skills in dealing with visitors/contractors reluctant to abide by visitor control requirements.
• Security operations and emergency response.
• Investigation and reporting.
• Access control and surveillance systems.
• Strong communication and conflict resolution.
• Physical fitness to handle patrolling and emergency response tasks.
• Proficient in the use of security technology including IMC Computer, Genetec, ExaqVision, and WinPak.

Benefits

• Medical, Dental, Vision, Prescription Coverage (for full-time and part-time team members working 30 hours per week or above).
• Life & AD&D Insurance.
• Long-Term Disability (with options to supplement).
• 403(b) Retirement Plan with employer match.
• 401(a) Retirement Plan with employer contribution.
• Paid Time Off (PTO).
• Tuition Reimbursement.
• Well-Being Rewards.
• Employee Assistance Program (EAP).
• Fertility Coverage, Healthy Pregnancy Program.
• Flexible Spending & Commuter Accounts.
• Pet, Home & Auto, Identity Theft, and Legal Insurance.
• Growth Opportunity and Workforce Development Initiatives.
• Continuing Education / Onsite Training.
• Concierge Services with Work & Family Benefits.

Pay

Compensation Range: $18.00 - $28.80 per hour. The compensation range reflects base salary and does not include extra shift rates or incentives tied to quality, productivity, etc., as applicable.

Schedule

• Various 8- or 12-hour shifts (including holidays).
• Availability for call-back assignments.