Security Officer I

About the role

The Alaska Native Tribal Health Consortium (ANTHC) is seeking qualified candidates for various Security Officer positions. These roles are essential for ensuring the safety and security of ANTHC's diverse community and facilities.

Responsibilities

• Responds to facility and medical emergencies, proactive protection of persons and property against harm, loss, or disturbance resulting from disruptive behaviors on campus or during patient care, and coordination with leadership and/or law enforcement/emergency services concerning criminal acts, accidents, and investigations.
• Performs and responds to and assists with facility and medical emergencies, safety and security alarms, and calls for assistance campus wide.
• May deploy use of force techniques, defensive tactics, and tools at times for physical restraint of subjects.
• Security Officer duties require maintaining regular, reliable, and predictable attendance to support 24/7 operational coverage, including holidays and weekends; and the ability to function effectively in dangerous and/or high stress environments during routine assistance, emergencies, investigations, patient watch, and other healthcare security functions that involve contact with the public, patients, staff, and other personnel or visitors, frequently requiring the use of effective communication through active listening and de-escalation techniques for tactful resolution or control of situations and/or complaints.
• Provides customer service focused assistance by providing information and assistance while controlling access to facilities and enforces visiting procedures within scope of authority.
• Exhibits high standards of integrity and ethics and a neutral and businesslike demeanor.
• Patrols buildings, grounds, and parking lots on foot. Monitors activity in and out of buildings, provides proactive surveillance and reporting to prevent vandalism, theft, fire, and disturbances within or around campus, protection of accident and/or crime scenes, and secures evidence to ensure proper chain of custody and transfer for law enforcement; actively engages in each security interaction with a customer service approach.
• Performs patient observation to include behavioral health patients to ensure the safety of patients and staff.
• Carries out physician orders in administration of medical restraints.
• Assists healthcare professionals evaluating or treating a patient as directed by the healthcare professional.
• Responds to Code calls and performs medical intervention to the level of officer training as needed.
• Assists patient family members as needed by providing them with direction, assisting with property and connecting them with needed services.
• Records daily log entries and incident reports according to established department guidelines using appropriate grammar, spelling and punctuation.
• Performs other duties as assigned.

Requirements

• Ability to perform the duties of a Security Sergeant in the absence of a sergeant, to ensure the continuity of the chain of command.
• Trains and mentors Security Officer I & II employees through observation, coaching, auditing, and debrief sessions.
• Assists with development and creation of content, including training outlines, plans with clear learning objectives, instructional methods (such as individual training, group instruction, online training, lectures, demonstrations, conferences, meetings and workshops), and determines appropriate methods of evaluation.

Qualifications

• A high school diploma or GED equivalent.
• One (1) year customer service experience for Security Officer I.
• One (1) year experience in security or safety for healthcare, military, or any State, Local or Tribal entity for Security Officer II.
• Two (2) years’ progressive experience in security or safety for healthcare, military, or any State, Local or Tribal entity for Security Officer III.
• Valid Basic Life Support certification within 30 days of hire.
• FEMA Incident Command System Training ICS-100 & 200 certificate of completion within 30 days of hire for Security Officer II.
• ICS-100 & 200, 700, 800 certificate of completion for Security Officer III.
• Basic Healthcare Security Officer Certification through International Association of Healthcare Safety and Security (IAHSS) for Security Officer I.
• Advanced Healthcare Security Officer Certification through International Association of Healthcare Safety and Security (IAHSS) for Security Officer III.