Security Officer (Horseshoe Bossier)

Responsibilities

• Greets guests, provides information, and maintains a safe environment.
• Provides directions and escorts guests in need.
• Assists civil and law enforcement authorities, including testifying in court and other administrative hearings.
• Patrols all sections of the property to identify safety hazards and breaches in security.
• Creates detailed descriptions of lost and found items and incidents.
• Enforces all company policies and procedures.
• Provides first aid and CPR when necessary.
• Maintains attendance guidelines and adheres to regulatory, departmental, and company policies.

Qualifications

• High school diploma or equivalent with at least two years of experience in a position involving direct guest interaction.
• Excellent customer and Team Member relations skills.
• Valid LA driver’s license with no suspensions, DUI, or more than 2 moving vehicle violations in the past three years.
• Able to obtain Non-Key LA Gaming License and Responsible Vendor Certification.
• Able to work any day of the week and any shift.
• Able to work collaboratively with colleagues and adhere to company policies.
• Able to complete eight (8) hours of ASP (baton) training.
• Able to obtain First Aid and CPR certifications.
• Able to read, write, speak, and understand English.

Additional Requirements

• Able to physically restrain adults weighing more than 200 pounds.
• Able to perform tasks such as stooping, bending, jumping, twisting, crouching, gripping, carrying heavy loads, and maneuvering quickly on level and uneven surfaces, including up and down stairs.
• Able to lift and carry up to 60 pounds and push or pull up to 150 pounds.
• Able to make rational decisions in handling guest and employee issues.
• Able to remember and provide detailed accounts of incidents and individuals.
• Able to give clear and concise court testimony and write detailed reports.
• Able to respond to visual and auditory cues.
• Able to maintain a professional appearance.
• Able to work in various conditions including high noise levels, bright lights, dust, and areas with secondhand smoke.