Security Officer Guest Reception

About the role

Join Allied Universal at a busy utilities location as a Front Desk Professional, where you will greet visitors, manage access, monitor activity, and support a professional, welcoming environment. This role blends customer service and communication with key security-related responsibilities.

Responsibilities

• Provide customer service by carrying out site-specific procedures, front desk protocols, and/or appropriate emergency response activities at a utilities location.
• Monitor visitor access at the front desk by greeting guests, verifying identification, issuing access credentials, and communicating entry procedures in accordance with site policies.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, documenting details and notifying appropriate personnel as needed.
• Answer phones, manage inquiries, and support employees, contractors, and visitors with directions, check-in processes, and other front desk-related assistance.
• Observe lobby and reception areas for suspicious, unauthorized, and/or unusual activity and report concerns to help support security-related operations.

Requirements

• Possess a valid New York State Security Guard License.
• Be at least 21 years of age.
• Customer service experience is preferred.
• Be comfortable using a computer or tablet, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Qualifications

• Minimum age requirement: 18 years old for unarmed roles; 21 years old for armed roles.

Skills

• Agility.
• Reliability.
• Innovation.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$17.50 - $18.50 / Hour

Schedule

DayTime Thu 11:00 PM - 07:00 AM Fri 11:00 PM - 07:00 AM Sat 11:00 PM - 07:00 AM Sun 11:00 PM - 07:00 AM

Why Join Us

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensing

Licenses required: Valid New York State Security Guard License.

Equal Opportunity Employer

All Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.