Security Officer Gated - Northbrook

Guardian Security Services, a family-owned company, has been proudly serving the Chicagoland area for over fifty years. We work diligently to find our team members opportunities close to home, and a schedule that works best for you to provide a healthy work-life balance.

About the role

We are seeking an unarmed security officer to work in a spacious, climate-controlled gatehouse with all the amenities. This position requires a high level of customer service and the ability to effectively enforce access control protocols. You must have the ability to hold over, if needed, for up to four (4) hours.

Responsibilities

• Understand and maintain general post instructions for the assigned post.
• Maintain practical knowledge of all additional and emergency post instructions called for by the client.
• Maintain access control procedures set by management.
• Effectively utilize access control systems, visitor management systems, and CCTV systems as needed.
• Document and report any property damage and special occurrences.
• Monitor CCTVs to guard against theft and trespassing.
• Respond to incidents and document the event accurately.
• Greet all residents and/or visitors with a professional demeanor.
• Sign in and out all guests and vendors.
• Provide excellent customer service, public relations interactions, and maintain an impeccable image at all times.

Requirements

• Strong attention to detail and excellent observation skills.
• Ability to remain calm and composed in all situations.
• Good communication and interpersonal skills.
• Minimum 21 years of age.
• High School Diploma/GED or military service record.
• Valid Permanent Employee Registration Card (PERC) or willingness to apply for one.
• 20-hour training certificate or completion within 30 days of employment.
• Pass a pre-employment screening process, including drug screening.
• Maintain an impeccable image and adhere to professional grooming standards.
• Mature demeanor, personality, and attitude with strong customer service and public relation skills.
• Ability to interact well with people of diverse cultures and backgrounds.
• Strong verbal, written, and non-verbal communication skills.
• Basic computer knowledge and willingness to work in access control software programs.
• Maintain a working telephone at all times.
• Reliable means of transportation.

Schedule

• Saturdays & Sundays: 7:00 am to 3:00 pm
• Mondays through Wednesdays: 3:00 pm to 11:00 pm
• Thursdays through Sundays: 11:00 pm to 7:00 am
• 8-hour shift
• Weekend availability
• Holidays
• Night shift

Pay

$19.00 per hour

Benefits

• Daily Pay – get paid when you want
• Roth IRA for retirement savings
• Health Insurance
• Dental Insurance
• Vision Insurance
• Virtual Urgent Care
• Virtual Primary Care Services
• Virtual Behavioral Health
• Prescription Benefit
• Payments for qualified out-of-pocket hospital expenses
• Health Management Coaching
• Personal Pathfinder Assessment
• Laboratory and Genomic Screenings
• Behavioral Change Workshops and Paths
• Emotional Well-Being Solutions
• Digital Coaching
• Professional Tax Consulting Services
• Paid time off
• Referral program
• Employee discount
• Paid training