Security Officer Full Time Unarmed Patrol Reporting

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Full Time Unarmed Patrol Security Officer in Charlotte, NC, you will serve and safeguard clients in industries such as Retail/Malls. You will monitor and patrol assigned areas, maintain a visible presence to deter security-related incidents, and provide outstanding customer service. You will communicate professionally with visitors, tenants, and staff while supporting a welcoming environment.

Responsibilities

• Provide customer service to tenants, visitors, and retail guests by carrying out site-specific procedures, policies, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols of retail common areas, entrances, parking areas, and the surrounding perimeter to help identify and report unusual activity or conditions.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established site protocols and notifying appropriate personnel.
• Monitor access points and visitor activity, assist with directions and general information, and report access-control concerns to site management.
• Document patrols, incidents, and observed conditions in clear, accurate reports and communicate relevant information to the Allied Universal supervisor and client representatives.

Requirements

• Be at least 18 years of age for unarmed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Qualifications

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.

Pay

$17.85 / hour

Schedule

• Monday: 11:00 PM - 07:00 AM
• Tuesday: 11:00 PM - 07:00 AM
• Wednesday: 11:00 PM - 07:00 AM
• Friday: 11:00 PM - 07:00 AM
• Sunday: 11:00 PM - 06:00 AM

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life, and AD&D insurance.
• Disability insurance.
• Discounts on top brands and services through the Perks Program.