Security Officer Full Time Unarmed Customer Care Patrol

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Unarmed Customer Care Patrol in Salt Lake City, UT, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a premier retail and mall location, you will monitor assigned areas, conduct routine patrols, maintain a visible presence to help deter incidents, and provide exceptional customer service and communication to visitors and tenants. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Responsibilities

• Provide exceptional customer service to shoppers, tenants, and visitors by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols throughout the shopping center, including common areas, entrances, parking areas, and perimeter locations, to help identify and report unusual activity or hazards.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, following established site procedures.
• Assist with access control, visitor direction, and crowd-management needs during routine operations, promotional events, and peak shopping periods.
• Document incidents, observations, and patrol activity accurately and promptly, and communicate relevant information to Allied Universal leadership and site representatives.

Requirements

• Customer service experience is preferred.
• Comfortable use of a computer or tablet is preferred.
• CPR certification is preferred.
• A guard card or license is preferred.
• Ability to lift up to 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

Pay Rate: $21.20 / Hour

Schedule

• DayTime Mon 03:00 PM - 11:30 PM
• Tue 03:00 PM - 11:30 PM
• Fri 03:00 PM - 11:30 PM
• Sat 03:00 PM - 11:30 PM

Requisition ID: 2026-1747928