Security Officer Full Time Patrol Coordinator

About the role

As a Security Officer Full Time Patrol Coordinator in Sunnyvale, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer in a retail location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, support access control, and assist with screening and loss-prevention activities. You will provide exceptional customer service and clear communication while supporting a welcoming environment.

Responsibilities

• Provide customer service to clients, shoppers, tenants, and visitors by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site procedures.
• Conduct regular and random unarmed patrols throughout retail and mall areas, including sales floors, common areas, entrances, loading areas, and the surrounding perimeter.
• Monitor access points and observe activity throughout the location, reporting unusual conditions, policy violations, and maintenance concerns to appropriate personnel.
• Document incidents, patrols, and daily activities in accordance with Allied Universal and site-specific reporting requirements.

Requirements

• At least one year of security-related experience is required.
• Be at least 18 years of age for unarmed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Preferred Qualifications

• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• X-ray screening experience is preferred.
• Loss prevention experience is preferred.

Pay

$18.54 / Hour

Schedule

• Monday: 06:00 AM – 02:00 PM
• Tuesday: 06:00 AM – 02:00 PM
• Wednesday: 02:00 PM – 10:00 PM
• Thursday: 02:00 PM – 10:00 PM

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Discounts on top brands and services through our Perks Program.