Security Officer Full Time Dispatch - Overnight
Allied Universal · Eden Prairie, MN · 2 mo ago
On-siteManagement$22.95/hrFull-time
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
About the role
As a Dispatch Officer in a healthcare location, you will coordinate security-related communications, monitor activity, and support timely responses to incidents and requests. You will help maintain a welcoming environment through clear communication, strong customer service, and accurate documentation.
Responsibilities
- Provide customer service to healthcare location staff, visitors, and vendors by carrying out site-specific procedures, access protocols, and emergency response activities as appropriate.
- Dispatch security-related personnel to incidents, service requests, and critical situations using radios, telephones, and electronic communication systems.
- Receive, document, prioritize, and relay incident details in a calm, professional, problem-solving manner while maintaining accurate dispatch logs and activity records.
- Monitor communication channels, alarm notifications, and applicable systems; coordinate responses with on-site personnel and/or emergency services when directed.
- Conduct regular and random patrols around the healthcare location and perimeter as assigned. Working environments and conditions may vary by site.
Requirements
- At least two years of security-related experience is required.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Qualifications
- Comfort using a computer or tablet is preferred.
- CPR and First Aid certification is preferred.
- Customer service experience is preferred.
- Access control and badge experience is preferred.
Pay
$22.95 / Hour
Schedule
- Monday: 10:00 PM - 06:00 AM
- Tuesday: 10:00 PM - 06:00 AM
- Wednesday: 10:00 PM - 06:00 AM
- Saturday: 10:00 PM - 06:00 AM
- Sunday: 10:00 PM - 06:00 AM
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.