Security Officer - Full time

About the role

Receives general direction from the Security Operations Manager to provide a safe and secure environment for Hospital patients, visitors, and employees by enforcing Hospital policies and continuously watching for and reporting any safety hazards or unusual occurrences through patrol of assigned areas. The incumbent also provides protective services and responds to threats, supervises shifts, and maintains safety awareness.

Responsibilities

• Conducts floor patrols and security camera monitoring within the hospital and campus buildings, focusing on problem areas.
• Maintains strict confidentiality at all times.
• Conducts preliminary investigations into thefts, shortages, and other complaints involving potential criminal misconduct.
• Keeps Assistant Lead and Lead Security Officer informed at all times.
• Maintains all hospital issued uniforms and equipment.
• Participates in safety and security quality improvement initiatives.
• Creates safety awareness among patients, visitors, and staff.
• Responds to all non-medical codes and requests for assistance.
• Maintains and patrols internal and external campus buildings, as well as nearby MGP locations, on foot, in vehicle, and via security cameras.
• Checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.
• Provides one-on-one observations of behavioral patients as needed.
• Preserves order and enforces regulations and directives for the site(s) pertaining to personnel, visitors, and premises.
• Daily locks and unlocks numerous buildings on campus.
• Responsible for employee temporary badges, including issuing and ensuring they are promptly returned.
• Upon request, collects, logs, and secures patient valuables.
• Collections, logs, and secures lost and found items and attempts to locate owners when possible.
• Greets and logs in Emergency Department visitors. Issues visitor badges.
• Provides after-hour visitation escorts.
• Maintains safety in campus parking lots for employees and visitors, enforcing the parking policy as necessary.
• Investigates reports of vehicle or property damage. Provides motor vehicle assistance to staff and/or visitors (i.e., jump starts vehicles, lock-outs, or calls for service).
• Keeps a daily activity log of all activities and completes incident reports when required.
• Demonstrates ability to quickly evaluate each situation and take appropriate action to defuse the situation and prevent injury and/or property loss.
• Demonstrates integrity, compassion, and respect when working with patients, families, visitors, and staff.
• Meets CVMC attendance expectations as outlined in the Attendance policy and departmental standards (reports to work on time, manages unscheduled time off, etc.).
• Protects the privacy and confidentiality of patients, families, staff, and the organization by creating and maintaining a secure, respectful, and trusting environment.
• Completes all required competencies, annual mandatory training requirements, and adheres to the CVMC Code of Conduct as described in Policy Manager.
• Demonstrates appropriate use of CVMC’s resources (phones, emails, internet use, photocopies, supplies, etc.).
• Performs job in a safe manner as defined in any and all applicable CVMC policies specific to the job, including but not limited to policies addressing: Universal precautions, Use of PPE, Safe lifting/ergonomics, Handling of hazardous materials.
• Enforces hospital policy and notifies Lead Security Officer of infractions of policy, procedure, laws, and regulations as they are identified.
• Notifies Security Supervisor of same issue if Security Officer Lead does not correct or receive issue within a reasonable time frame.
• Notifies Corporate Compliance Officer of any issues that continue to be unresolved.
• Acts as a first responder to HAZMAT incidents following CVMC procedures and the proper use of PPE.
• All other duties as assigned or requested.

Requirements

• High School graduate or equivalent.
• Valid driver’s license and safe driving record.
• Ability to pass extensive background investigation.
• Ability to pass a physical examination (CVMC provides this service prior to start date).
• IAHSS Security Officer, Basic Certification (a plus but not required at time of hire). Certification is required within 12 months of hire (CVMC provides on-the-job training and certification).
• IAHSS Security Officer, Advanced Certification (Preferred).
• IAHSS Security Officer, Supervisor Certification (Preferred).
• Avade Workplace Violence Prevention Certification (a plus but not required at time of hire). Certification is required within 12 months of hire (CVMC provides on-the-job training and certification).
• Prior law enforcement, security, or military experience (Preferred).

Qualifications

• Able to understand oral and written instructions.
• Able to work outside in all weather conditions.
• Tolerance of high stress situations.
• Much physical stamina (walking, lifting, and physically restraining patients, etc…).
• Must wear department issued ballistic body armor while on duty.

Skills

• None specifically listed beyond basic physical and mental capabilities.