Security Officer (Full-Time)

About the role

Security is the first Mid-Pacific Institute employee that the public comes into contact with for entrance onto campus and/or to seek information. Security is responsible for, but not limited to, monitoring campus entry and exit points, patrolling the premises of the school campus to detect suspicious activity, and assisting administration, faculty, staff, students, and visitors to ensure the safety of all individuals and the protection of all assets.

Responsibilities

• Patrol school premises to prevent and detect signs of intrusion and/or suspicious activity.
• Patrol school premises to ensure the security of doors, windows, and gates.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against unwelcome guests who may pose a threat to the security of the campus.
• Keep a log of all visitors' vehicle license plates and the location of the visit.
• Refuse to admit persons who do not comply with entrance requirements.
• Provide information and directions to visitors.
• Write reports of any irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Maintain a working knowledge of the locations of all departments, buildings, and access routes.
• Maintain a working knowledge of the operation of the camera system, fire alarm, portable radios, and other equipment as deemed necessary.
• Report outages of the camera system, power outages, or unusual circumstances that could harm the camera and computer systems to the appropriate administrator or supervisor.
• Maintain knowledge of Mid-Pacific Institute's emergency response plans and respond accordingly to any emergency or unusual situation.
• Check vehicles in school parking lots for authorized parking decals. Issue parking violation warnings and tags when necessary.
• Warn and enforce persons for infractions or violations, escort violators from premises, and call appropriate authorities when necessary.
• Call emergency first responders (i.e. police, fire, ambulance) in cases of emergency, such as fire or presence of unauthorized persons.
• Maintain a log of all found property turned over to Security. Secure property in a container held at the Guard Shack. iPads must be turned over immediately to IT. If iPads are found after hours, keep them in the guard shack until it is claimed or until IT reopens.
• Facilitate the efficient and safe flow of pedestrian and vehicular traffic through professional and effective traffic control.
• Communicate emergency, safety, suspicious, criminal activities to the appropriate administrator or supervisor promptly.
• Must be able to communicate clearly with the use of two-way radios.
• Keep information confidential; convey information only to the appropriate personnel.
• Handle complaints, settle disputes, and resolve conflicts in dealing with visitors on campus.
• Report any unsafe equipment, structure, situation, condition, or circumstance to the appropriate administrator or supervisor.
• Regular and predictable attendance at work.

Qualifications

• Effective written and oral communication skills in the English language.
• Ability to provide information to supervisors, co-workers, and subordinates by telephone, in written form, text, computer and other related technology, email, public address system, or in person.
• Ability to analyze and evaluate information to choose the best solution and solve problems.
• Ability to develop constructive and cooperative working relationships with others.
• Strong interpersonal skills including staff, faculty, and community/customer relations.
• Valid Hawaii Driver's License and clean traffic abstract.
• Exemplary professional image and attitude.
• Awareness of when to act on his/her initiative and when to seek appropriate advice and guidance.

Education and Experience

• A high school degree.
• Prior experience as a security officer, police officer, or Military Police preferred.