Security Officer - FT - Evenings - Doctors Comm Med Ctr

To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potential hazardous conditions through continuous monitoring of all areas. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Maintains personal and asset security by conducting complete and thorough hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property.
• Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual.
• Maintain good standing with the Maryland Department of State Police Licensing (MDSPLD) application, fingerprinting, certification, and training requirements.
• When stationed in the Control Center, responsible for continuous monitoring of the CCTV for unwarranted actions and maintain written/computer logs and email correspondence as per established policy.
• Respond timely to all emergency calls throughout the facility following established guidelines.
• Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed.
• Manage emergency situations and ensure execution of disaster plans; notifies appropriate leadership of emergency situations.
• Conducts preliminary investigations into thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents.
• Keeps supervisor informed at all times.
• Prepares and submits written reports, investigations, and daily events in a complete, timely, and accurate manner. Logs all responses and incidents.
• Conducts various levels of personal safety screening for weapons, contraband, and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work, and learn.
• Participates in crisis intervention with staff, patients, visitors, and others to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients.
• Provides staff education on safety topics and trains new Officers on all department policies and procedures.
• Performs regular patrols of assigned areas on the main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, closed-circuit cameras, and other security equipment as required; address and/or report any concerns and issues.
• Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
• Assists with keys, verifies and issues contractor badges, provides on-campus traffic control, parking enforcement, and monitors building systems.
• Readies and secures helicopter landing area.
• Escorts medical personnel to patient location.
• Provides support for patient transports.
• Provides safety escorts and assistance for staff, visitors, and patients as requested.
• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
• Performs fire drills as required.
• May have to work other shifts as necessary.
• Adheres to and exhibits Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence.
• Attends staff meetings and completes mandatory in-services, requirements, and competency evaluations on time.
• Understands regulatory requirements with regard to compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual’s role/department/unit.
• Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command, and Ethics Point.
• Completes mandatory introductory and ongoing training within the specified timeframes.
• Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
• Works collaboratively and supports efforts of team members.
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.

Requirements

• High School Diploma or equivalent.
• At least one (1) year of healthcare safety and security experience preferred but not required.
• Must pass a criminal records background check prior to employment.
• Maryland Security Guard Card preferred.
• Possess strong verbal, interpersonal communication skills, and excellent customer service.
• Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate, and ensure safe physical stabilization tactics within six months.
• Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) points on current driving record.
• Applicants must be able to obtain State of Maryland Guard Card and maintain good standing with the Maryland State Police.
• BLS/CPR Certification through the American Heart Association is preferred and must obtain within 90 days of hire.
• IAHSS Basic Officer Certification preferred, required for any promotion.
• There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.

Physical Demands

• Heavy exertion in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.

The physical demands and work environment described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

Benefits

• Medical, Dental, and Vision Insurance.
• Retirement Plan with employer match for employees who work more than 1000 hours in a calendar year.
• Paid Time Off.
• Tuition Assistance Benefits.
• Employee Referral Bonus Program.
• Paid Holidays, Disability, and Life/AD&D for full-time employees.
• Wellness Programs.
• Employee Assistance Programs and more.

Benefit offerings based on employment status.

Pay

Pay Range $19—$23 USD