Security Officer (FT)

About the role

Penn Play is seeking a dynamic individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills and be able to handle multiple tasks efficiently.

Responsibilities

• Answer customer inquiries via phone, email, and live chat
• Process transactions and resolve issues related to rewards programs
• Handle returns and exchanges according to company policy
• Provide exceptional customer service to ensure customer satisfaction

Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Ability to work flexible hours including evenings and weekends
• Basic computer skills including proficiency in Microsoft Office

Qualifications

• Experience in customer service preferred
• Knowledge of rewards programs and credit card processing is a plus

Skills

• Customer service oriented
• Problem-solving skills
• Time management and multitasking abilities

Benefits

• Competitive salary
• Health insurance options
• 401(k) plan with company match
• Flexible work schedule
• Professional development opportunities

Pay

• $15.00 per hour

Schedule

• Variable hours to accommodate shifts and events