Security Officer Front Desk Reception

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Front Desk Security Officer in an educational setting in Erie, PA, you will welcome students, staff, and visitors, monitor access, respond to security-related concerns, and provide exceptional customer service and communication. You will help create a welcoming, orderly environment while representing a caring, reliable team that values agility, innovation, teamwork, and integrity.

Responsibilities

• Provide customer service to students, staff, visitors, and vendors while carrying out security-related procedures, site-specific policies, and emergency response activities.
• Staff the front desk, greet visitors, verify identification, maintain visitor records, and issue access credentials in accordance with school district procedures.
• Monitor access points and security-related systems, report suspicious activity, and help to deter unauthorized entry.
• Respond to incidents and critical situations in a calm, problem-solving manner and contact school administrators and/or emergency personnel as appropriate.
• Maintain accurate daily activity logs and incident reports, and communicate security-related concerns to authorized school personnel.

Requirements

• Be at least 21 years of age.
• Customer service experience is preferred.
• Ability to lift up to 20 pounds is preferred.
• CPR and First Aid certification is preferred.
• Possess a high school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• Subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Pay

$18.50 / hour

Schedule

• Position Type: Full Time
• Day shift: Monday – Friday, 07:45 AM – 03:45 PM

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.