Security Officer Front Desk Operations

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Front Desk Security Professional in a healthcare location, you will welcome visitors, manage access, monitor entry activity, and provide clear communication and exceptional customer service. You will help maintain a professional, secure environment while supporting staff, patients, and guests.

Responsibilities

• Provide customer service to patients, visitors, staff, and vendors by carrying out site-specific procedures, access-control protocols, and emergency response activities at a healthcare location.
• Staff the front desk, greet and direct visitors, verify identification and appointment information as required, and issue visitor credentials in accordance with site policies.
• Monitor access points, receive and route telephone calls, maintain visitor and incident logs, and communicate relevant information to appropriate personnel.
• Respond to incidents and critical situations in a calm, professional, problem-solving manner, following established healthcare location procedures.
• Help to deter unauthorized access by observing front desk activity, reporting unusual conditions, and escalating concerns to site leadership and/or emergency responders.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• Subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$19.00 / Hour

Schedule

• Day shift: 07:00 AM - 03:00 PM
• Monday through Friday