Security Officer Front Desk Digital Check In

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Front Desk Security Professional in a commercial real estate location, you will welcome visitors, manage access, monitor activity, and provide outstanding customer service and communication. You will help create a professional, welcoming environment while responding to security-related concerns. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity put people first.

Responsibilities

• Provide exceptional customer service at the front desk of a commercial real estate location by following site-specific procedures, access-control requirements, and visitor-management practices.
• Greet visitors, tenants, contractors, and delivery personnel; verify identification and authorization; issue visitor credentials; and direct guests according to site procedures.
• Monitor entry activity, visitor logs, cameras, alarms, and other security-related systems from the front desk, reporting irregularities or concerns to appropriate personnel.
• Respond to incidents, service requests, and critical situations in a calm, professional, problem-solving manner, following emergency response procedures and notifying designated contacts as needed.
• Maintain accurate logs, incident reports, and shift documentation while providing professional communication and support to tenants, visitors, and property staff.

Requirements

• Comfortable using a computer or tablet is preferred.
• A guard card/license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Pay

$20.70 / hour

Schedule

• Saturday: 07:00 AM - 03:30 PM
• Sunday: 07:00 AM - 03:30 PM

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.