Security Officer Front Desk

About the role

As a Security Officer Front Desk in Colorado Springs, CO, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech and telecommunications location where you will serve as the welcoming face at the front desk, assisting with access control, visitor management, and customer service.

Responsibilities

• Provide customer service to clients, visitors, and employees by carrying out site-specific procedures, front desk protocols, and/or emergency response activities when appropriate.
• Monitor access at the front desk by verifying credentials, managing visitor check-in and sign-out, issuing access materials as directed, and documenting security-related activity.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, escalating concerns to site contacts and/or Allied Universal leadership when needed.
• Support a professional lobby and reception presence within a technology-focused location by communicating with staff, handling incoming calls and inquiries, and reporting unusual or suspicious activity.
• Maintain accurate logs, reports, and records related to visitor activity, deliveries, and other security-related matters in accordance with site policies.

Requirements

• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Qualifications

Minimum qualifications include:

• A valid driver’s license will be required for driving positions only.

Skills

Skills required for this position include:

• Customer service skills.
• Attention to detail.
• Ability to work independently and as part of a team.
• Strong communication skills.

Benefits

Benefits offered include:

• Access to a retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.

Pay

$20.00 / Hour

Schedule

DayTime Mon 03:00 PM - 11:00 PM Tue 03:00 PM - 11:00 PM Wed 03:00 PM - 11:00 PM Thur 03:00 PM - 11:00 PM Fri 03:00 PM - 11:00 PM