Security Officer - Front Desk

About the role

As a Security Officer Guest Services Desk in INDIANAPOLIS, IN, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. This role offers the chance to deliver outstanding customer service while working with an agile, reliable, and innovative team that puts people first, values teamwork, and acts with integrity.

Responsibilities

• Provide customer service at the front desk by following site-specific policies, assisting visitors, and carrying out security-related procedures appropriate to a financial services location.
• Monitor access to the location by verifying credentials, managing visitor sign-in processes, and communicating access protocols to staff, guests, and/or vendors.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, including contacting appropriate personnel and documenting security-related concerns.
• Answer phones, greet arriving individuals, and support front desk operations while helping to deter unauthorized access through attentive presence and consistent application of post procedures.
• Complete required reports, logs, and incident documentation, and relay important information to Allied Universal leadership and/or client representatives as needed.

Requirements

• CPR and First Aid knowledge is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Qualifications

• Minimum age requirement for unarmed roles: 18 years old.
• Minimum age requirement for armed roles: 21 years old.

Skills

• CPR and First Aid knowledge.
• Customer service experience.
• Computer or tablet proficiency.
• Access control and badge experience.
• High school diploma or equivalent education.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$18.91 / Hour

Schedule

DayTime: Mon 11:00 PM - 07:00 AM, Fri 11:00 PM - 07:00 AM, Sat 11:00 PM - 07:00 AM, Sun 11:00 PM - 07:00 AM

Why Join Us

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Equal Opportunity Employer

All Allied Universal® employees are treated with respect and dignity. We are committed to providing equal employment opportunities for all applicants and employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status.