Security Officer Front Desk Access Services

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Front Desk Security Officer at a leading technology, media, and telecommunications location in Secaucus, NJ, you will provide a professional, welcoming presence for visitors and employees. You will manage access, monitor entry activity, respond to security-related concerns, and deliver exceptional customer service.

Responsibilities

• Provide customer service to employees, visitors, contractors, and/or delivery personnel by carrying out site-specific security-related procedures, access-control policies, and emergency response activities.
• Operate the front desk and visitor management process by greeting guests, verifying identification and authorization, issuing visitor credentials, maintaining sign-in records, and directing visitors according to site procedures.
• Monitor entry points, access-control systems, alarms, cameras, and/or communications equipment from a stationary post; report irregularities, access concerns, or equipment issues to appropriate personnel.
• Respond to incidents and critical situations in a calm, professional, problem-solving manner, following established escalation and emergency response procedures.
• Maintain accurate logs, incident reports, key or access credential records, and other required documentation while supporting a professional, welcoming lobby environment.

Requirements

• At least two years of security-related experience.
• Customer service experience is preferred.
• Loss prevention experience is preferred.
• Comfortable using a computer or tablet is preferred.
• A Guard Card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws.
• Subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

Pay

$21.84 / hour

Schedule

• Monday: 11:00 PM - 07:00 AM
• Tuesday: 11:00 PM - 07:00 AM
• Saturday: 03:00 PM - 11:00 PM
• Sunday: 03:00 PM - 11:00 PM