Security Officer - Evening Shift

About the role

Westminster Canterbury of Richmond is a premier continuing care retirement community known for its tradition of service excellence and as a leader in senior services. The community is home to approximately 1,000 senior adults and offers a vibrant lifestyle, engaging activities, and exceptional services and amenities.

Responsibilities

• Provide escorts, perform communitywide security patrols, check property for safety and security hazards, secure building, install/remove security locks and respond to all alarms
• Investigate offenses, incidents, injuries, accidents, thefts, threats and other unusual occurrences; submit clear and concise case reports; enforce all vehicle regulations in accordance with the corporate policy
• Respond to all alarms, conduct emergency drills in all areas of the community in accordance with applicable regulations and Life Safety Codes
• Enter all vehicles into the vehicle management system; issue NEDAPS to all residents and appropriate passes to visitors and employees; monitor all traffic (vehicle /pedestrian) entering through main entrance and greet visitors; ensure all visitors are signed in appropriately and issued the correct visitor passes
• Make all resident and employee badges, and keys; ensure all ID/Key request are processed and billed correctly
• Keep Lead Security Officers and Security Department management informed of activities by way of radio communications, incident reports, memorandums, shift logs, email, or voice mail; complete data entry of Parking Management, Incident Report, Lost & Found and generate required reports from each system as applicable
• Perform emergency maintenance and housekeeping services in the absence of engineering and housekeeping staff
• Maintain a professional attitude when interacting with all customer groups
• Interact with federal, state, and local agencies in a calm and professional manner
• Monitor CCTV and radio traffic and report and suspicious activity to patrol officers on duty
• Dispatch patrol officers on duty to any call for service received in central station, any alarm received central station, or any event observed on camera
• Ensure all lost and found items are logged in and stored correctly
• Ensure all requests for badges, keys, or visitors are processed in a timely manner
• Make public address announcements as required

Requirements

• Strong customer service and interpersonal skills
• Ability to communicate accurately verbally and written
• Ability to make proper decisions during emergency situations
• Desire to work with senior adults
• Ability to Multi-Task
• Ability to take direction from others
• CPR First –Aid AED certification required within 6 months of employment

Physical Requirements

• Work is of medium physical demand
• Work is outside and inside of the buildings in all types of weather
• Must be able to lift 50 pounds without assistance 51+ pounds with manual or mechanical assistance
• Must be able to walk long distance and climb stairways up to 50 % of the workday
• Work is in a confined secure area
• Must be able to identify colors Blue, green, red, etc.

Equipment

• Computers, including Microsoft office
• Closed circuit TV cameras and other security systems
• Fire Extinguishers /Fire suppression systems
• Radio communication systems
• PA systems
• Security vehicle
• ID/Key making systems

Shift(s)

Full Time
2pm to 10 pm
Rotating weekly schedule with every other weekend off, and two weekdays off when weekend work is required.