Security Officer Enhanced Part Time Customer Service
About the role
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose in a dynamic, welcoming, and collaborative workplace. The Security Officer – Part Time Enhanced position is a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader. This role provides reliable, consistent hours at an assigned site in Columbia, MO with the flexibility to earn more by picking up additional shifts.
How This Role Works
- Fixed-Shift Commitment (“Anchor Shifts”): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
- Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next — it’s all up to you.
This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build up to a full-time schedule of up to 40 hours per week, always with the option to scale back when needed.
Responsibilities
- Provide customer service to employees, visitors, contractors, and delivery personnel at a utilities-related facility while carrying out site-specific procedures and security-related policies.
- Conduct regular and random patrols of interior areas, exterior grounds, access points, parking areas, and perimeter locations to help identify unusual conditions and deter unauthorized activity.
- Monitor access control points, visitor activity, alarms, and surveillance systems as assigned; document observations and report security-related concerns to appropriate site contacts.
- Respond to incidents, alarms, emergencies, and critical situations in a calm, professional, problem-solving manner, following established response procedures.
- Complete accurate activity logs, incident reports, and shift documentation, and communicate relevant information to Allied Universal leadership and site personnel.
Requirements
- Comfortable using a computer or tablet (preferred).
- Customer service experience (preferred).
- At least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- High school diploma or equivalent.
- Subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applicants with criminal histories in a manner consistent with applicable laws.
- Subject to a drug screen to the extent permitted by law.
- Licensing requirements subject to state and/or local laws and regulations; may be required prior to employment.
- Valid driver’s license required for driving positions only.
Benefits
- Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance.
- Seven holidays annually paid at time and a half, if worked.
- 40 hours of vacation after one year of employment at eligible work assignments (unused vacation paid out only where required by law).
- Employee perks program with discounts at restaurants, entertainment venues, and more.
- Flexible scheduling with a variety of open shifts aligning with your availability and lifestyle.
- Clear path to full-time roles and ongoing advancement through paid training programs.
- Smart tools: exclusive technology for real-time shift visibility and claiming.
Pay
$16.72 per hour.
Schedule
- Saturday: 6:00 AM – 6:00 PM
- Sunday: 6:00 AM – 3:00 PM