Security Officer - EMT FT

About the role

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Responsibilities

• Attends and participates in all security briefings and staff meetings.
• Assess and treat emergency and non-emergency patients. Correctly perform clinical procedures within EMT scope and use sounds judgment regarding treatment and transport of patients.
• Complete patient care reports for each response with complete and accurate documentation of patient care rendered. Complete patient release and cancellation forms when appropriate.
• Maintain positive and cooperative working relationships with other health care professionals and pre-hospital care providers.
• Work with all departments in the implementation of CPR, First Aid, Safety training and AED instruction. Maintain all records of such instruction and teach according to American Heart Association standards.
• Perform proper documentation of medical inventory to keep within inventory compliance and budgetary restraints.
• Patrols gaming floor, conducts checks for open machines, floor bank, drop doors and lot checks; identifies and reports suspicious activities to appropriate personnel.
• Affords assistance in training and development of newly hired staff.
• Performs all entrances duties, verifies age of patrons, opens doors, checks suspicious packages, and identifies intoxicated patrons.
• Verifies fills, jackpot winnings and credits for accuracy; transports money, chips, tokens and markers.
• Controls access to restricted areas; checks for and reports all safety hazards.
• Performs inspections on a routine, daily, and monthly basis to include inspecting signs, aisles, walkways, fire suppression systems and fire extinguishers.
• Affords assistance to patrons with vehicle lockouts, lost and found and safety issues.
• Ensures employees adhere to all gaming policies and procedures; reports any violations to appropriate personnel.
• Controls emergency situations, which may include resetting alarms, evacuation and/or shutdown of building.
• Conducts initial investigations by interviewing and obtaining written statements from customers/employees; completes a thorough and accurate report in a timely manner.
• Completes and verifies gaming paperwork, departmental logs, reports and parking violations.
• Communicates with other security personnel using two-way radios according to established codes and procedures.
• Performs Lost and Found tasks by ensuring that all items found are bagged and tagged and accounted for through written documentation.
• Contributes to a team effort and accomplishes related results as required.
• Performs security officer duties as required.
• Observe and report suspicious or unusual situations, undesirables, and minors while ensuring the safety of Guests and Team Members on property.
• Performs CPR and oxygen administration when needed for any medical emergency and First Aid for any Team Member or Guest medical.
• Responsible for writing reports and attaching all correlating supporting documents into the iTrak System.
• Train Security Team Members on how to assist during Team Member and Guest medicals and medical emergencies.
• Ensure medical supplies are properly stocked, request additional supplies when required, and ensure AED units are functioning correctly
• Ensure excellent customer service, friendly and professional manner at all times.
• Enforce Casino policies as they pertain to Team Members and Guests.
• Maintain a professional appearance and polite demeanor at all times.
• Respond to incidents on property when dispatched.
• Communicate clearly in speech and writing.
• Maintain a clean and neat work environment.
• Performs other duties as required.

Requirements

• High School Diploma or GED is required unless waived by Human Resources Management.
• Current EMT-1 certification required.
• Previous experience as a Security Officer or other related field preferred.
• Must have basic computer skills.
• Previous Casino and guest experience preferred.
• Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.

Qualifications

• Knowledge of tribal, federal, and state gaming, criminal, traffic, and civil code and laws.
• Knowledge of security operations, principles and practices including investigation, patrol, communications, records, community/public relations, and crime prevention.
• Knowledge of EMT practices and protocols.
• Skill in establishing and maintaining effective working relationships with other law enforcement/regulatory agencies, emergency responders, departmental staff, tribal officials, and the public.
• Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.
• Ability to interpret applicable federal, state, county and local laws, regulations, and requirements.
• Ability to instruct and evaluate all team members in CPR, First Aid and AED.
• Ability to establish and maintain professional relationships with co-workers at all levels.
• Ability to work independently and meet strict time lines.
• Ability to be persuasive and tactful in controversial situations.
• Ability to prepare accurate, complete and legible reports and present detailed, accurate and objective oral presentations and response to questions.
• Ability to establish and maintain excellent working relationships with other individuals of varying social and cultural backgrounds.
• Ability to make intelligent and effective decisions in routine and emergency situations.
• Ability to communicate efficiently and effectively both verbally and in writing.

Physical Demands

• While performing the duties of this position, the employee will be exposed to cigarette smoke.
• The work environment is noisy and the employee will work indoors and outdoors.
• Work performed in areas with temperatures in excess of 115° and as cold as 15° (exposed to all weather conditions).

Work Environment

• While performing the duties of this position, the employee will be exposed to cigarette smoke.
• The work environment is noisy and the employee will work indoors and outdoors.
• Work performed in areas with temperatures in excess of 115° and as cold as 15° (exposed to all weather conditions).