Security Officer Emergency Dispatch

About the role

As a Security Officer Emergency Dispatch in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. You will coordinate communications, monitor alarm and access-control activity, and support timely responses to security-related incidents at a dynamic technology, media, and telecommunications location. You will help maintain a welcoming environment through clear communication, accurate reporting, and exceptional customer service.

Responsibilities

• Provide customer service to employees, visitors, vendors, and delivery personnel by carrying out site-specific security-related procedures, access-control policies, and emergency response activities.
• Monitor communications systems, alarms, cameras, and access-control activity; receive incoming calls and dispatch appropriate personnel for service requests, incidents, and critical situations.
• Maintain accurate dispatch logs, incident reports, visitor information, key and equipment records, and other required documentation in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicate updates to appropriate personnel, and coordinate with emergency responders when required.
• Conduct regular and random patrols around the business and perimeter to identify and report unusual conditions, access issues, and security-related concerns.

Requirements

• Possess 3+ years of combined law enforcement, military, or security-related experience, or a college degree.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Comfortably using a computer or tablet is preferred.
• CPR and First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws.
• Subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.

Pay

$20.50 / hour

Schedule

• Monday: 01:45 PM - 10:15 PM
• Tuesday: 01:45 PM - 10:15 PM
• Wednesday: 01:45 PM - 10:15 PM
• Sunday: 01:45 PM - 10:15 PM