Security Officer Dispatch - Hospital

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Dispatcher at a healthcare location, you will coordinate communications, monitor incoming calls and alarms, dispatch personnel, and maintain clear, timely documentation of security-related activity. Your professionalism and customer service will help support a welcoming environment for patients, visitors, and staff.

Responsibilities

• Provide customer service to patients, visitors, staff, and vendors by carrying out site-specific procedures, access-control protocols, and emergency response activities as appropriate.
• Monitor incoming calls, alarm notifications, radio traffic, and other communications; prioritize requests and dispatch appropriate personnel according to established procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting information and escalating concerns to site leadership and/or emergency responders as needed.
• Maintain accurate dispatch logs, incident reports, visitor information, and other required records in accordance with site-specific policies.
• Monitor facility activity through available systems and communicate relevant information to help support a secure healthcare environment.

Requirements

• Meet DPSS/DHS tuberculosis test and MMR vaccination requirements.
• Meet hospital vaccination requirements.
• Be at least 21 years of age (18+ for unarmed roles; 21+ for armed roles).
• Possess a high school diploma or equivalent.
• Pass a background investigation in accordance with all federal, state, and local laws (Allied Universal considers qualified applicants with criminal histories in a manner consistent with applicable laws).
• Pass a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.

Pay

$17.50 / hour

Schedule

• Wednesday: 08:00 AM - 04:00 PM
• Thursday: 08:00 AM - 04:00 PM
• Friday: 08:00 AM - 04:00 PM
• Saturday: 08:00 AM - 04:00 PM
• Sunday: 08:00 AM - 04:00 PM