Security Officer Dispatch Console

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Console in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional in a dynamic tech and communications location, where you will monitor security-related systems, coordinate responses, support routine patrol activity, and deliver exceptional customer service and communication. In our agile, reliable, and innovative team, you will help to deter incidents through teamwork, integrity, and a caring people-first culture while playing a key role in daily operations.

Position Type

Full Time

Pay Rate

$20.50 / Hour

Job Schedule

DayTime
Mon: 01:45 PM - 10:15 PM
Tue: 01:45 PM - 10:15 PM
Wed: 01:45 PM - 10:15 PM
Thur: 01:45 PM - 10:15 PM

What You'll Do

• Provide customer service to employees, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor communication systems, receive calls for service, and dispatch security-related personnel to incidents, requests, and/or priority locations in a calm, problem-solving manner.
• Document incidents, radio traffic, visitor concerns, and/or unusual activity with clear and timely reporting to help support site operations and follow-up response.
• Cookordination with on-site teams, supervisors, and/or local emergency responders during incidents, alarms, medical situations, and other critical events.
• Support regular and random patrol activity by tracking officer status, relaying assignment updates, and helping maintain awareness of business areas and perimeter conditions.

Minimum Requirements

• Have 3 or more years of combined law enforcement, military, and/or security-related experience, or possess a college degree.
• Customer service experience is preferred.
• CPR and First Aid experience is preferred.
• Alarm panel experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Company Information

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.
To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1627871