Security Officer Dispatch Afternoons Full Time

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. Work in a dynamic, welcoming, and collaborative workplace as part of a team that contributes to a culture positively impacting the communities and customers we serve.

About the role

As a Security Officer Dispatch Communications in Richmond, VA, you will coordinate responses to security-related incidents, monitor communications and access activity, and support officers and site personnel with timely information at a commercial real estate location. Your visible presence and professional communication will help deter incidents while delivering exceptional customer service.

Responsibilities

• Provide customer service to tenants, visitors, and/or employees by carrying out site-specific security-related procedures, policies, and emergency response activities.
• Receive, prioritize, and dispatch calls for service, alarms, access concerns, maintenance-related issues, and other incidents to appropriate personnel.
• Monitor communications systems, cameras, alarms, and/or access control notifications; document activity and escalate concerns according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with on-site personnel, emergency responders, and/or management as needed.
• Maintain accurate dispatch logs, incident reports, and shift records while helping to support orderly operations throughout the property.

Requirements

• At least one year of security-related experience.
• Be at least 21 years of age.
• High school diploma or equivalent.
• Subject to a background investigation and drug screen as a condition of employment.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Preferred Qualifications

• Comfort using a computer or tablet.
• Customer service experience.
• Access control and badge experience.

Pay

$26.63 / hour

Schedule

• Monday: 03:00 PM - 11:00 PM
• Friday: 03:00 PM - 11:00 PM
• Saturday: 03:00 PM - 11:00 PM
• Sunday: 03:00 PM - 11:00 PM

Benefits

• Access to exclusive technology to view and claim additional shifts.
• Paid training and career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.