Security Officer Customer Service Patrol Driver

About the role

As a Security Officer Customer Service Patrol Driver in Federal Way, WA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. This is a driving post, offering the opportunity to respond throughout the property while reflecting Allied Universal’s values of agility, reliability, teamwork, innovation, and integrity.

Responsibilities

• Provide customer service to tenants, visitors, and store personnel by following site-specific procedures, access guidelines, and emergency response protocols for a retail location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, and document security-related activities according to post procedures.
• Conduct regular and random foot patrols throughout the property, common areas, parking areas, and perimeter to help to deter unwanted activity and identify conditions that may need attention.
• Monitor entrances, exits, and high-traffic areas, assist with crowd management during peak business periods and/or special events, and report concerns to property management or emergency services when appropriate.
• Support retail loss prevention awareness by observing suspicious behavior, assisting with trespass issues, and communicating professionally with tenants, guests, and local responders.

Requirements

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• A state, county, or city issued security license is preferred.
• A CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Skills

• Customer service experience is preferred.
• Ability to follow site-specific procedures, access guidelines, and emergency response protocols.
• Ability to conduct regular and random foot patrols.
• Ability to monitor entrances, exits, and high-traffic areas.
• Ability to communicate professionally with tenants, guests, and local responders.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$20.00 / Hour

Schedule

DayTime
Mon: 06:00 PM - 02:00 AM
Tue: 06:00 PM - 02:00 AM
Wed: 06:00 PM - 02:00 AM
Thur: 06:00 PM - 02:00 AM
Sun: 06:00 PM - 02:00 AM

Why Join Us

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Equal Opportunity Employer

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.