Security Officer Customer Service Patrol

About the role

Join Allied Universal as an unarmed patrol officer at a busy retail location, where you will monitor assigned areas, conduct routine patrols, remain visible to help deter security-related incidents, and deliver outstanding customer service.

Responsibilities

• Provide customer service to visitors, tenants, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a retail location.
• Respond to incidents, disturbances, and/or critical situations in a calm, professional, problem-solving manner, documenting observations and reporting security-related concerns to the appropriate contacts.
• Conduct regular and random foot patrols throughout shopping areas, common areas, entrances, exits, and the exterior perimeter to help to deter unwanted activity and/or identify unusual conditions.
• Monitor access points, observe visitor and vendor activity, and assist with directing people in accordance with location procedures and/or post instructions.
• Support day-to-day retail operations by remaining visible on post, communicating with location management when needed, and providing assistance during opening, closing, and/or high-traffic periods.

Requirements

• Customer service experience is preferred.
• The ability to lift up to 20 pounds is preferred.
• Possession of a guard card and/or license is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Skills

• Customer service experience.
• Comfortable using a computer or tablet.
• The ability to lift up to 20 pounds.
• Possession of a guard card and/or license.
• CPR certification.
• Ability to work independently and as part of a team.
• Strong communication skills.
• Problem-solving abilities.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$21.20 / Hour

Schedule

DayTime: Wed 03:00 PM - 11:30 PM, Thur 03:00 PM - 11:30 PM, Fri 03:00 PM - 11:30 PM, Sat 03:00 PM - 11:30 PM

Why Join Us

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Equal Opportunity Employer

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.