Security Officer Customer Service Patrol Agent

About the role

Join Allied Universal as an Unarmed Patrol Officer at a residential location, where you will monitor and patrol assigned areas, stay visible to help deter security-related incidents, and support residents with outstanding customer service and communication.

Responsibilities

• Provide customer service to residents, guests, and/or visitors by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, disturbances, and/or critical situations in a calm, professional, problem-solving manner, and report relevant details according to site procedures.
• Conduct regular and random patrols throughout the residential location, including common areas, entry points, parking areas, and perimeter locations.
• Monitor access points and observe on-site activity to help to deter unauthorized entry, suspicious behavior, and/or property-related concerns.
• Document daily activities, incidents, and/or unusual observations, and communicate with property management, residents, and Allied Universal personnel as needed.

Requirements

• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Qualifications

• Minimum age requirement for unarmed roles: 18 years old.
• Minimum age requirement for armed roles: 21 years old.

Skills

• Ability to work independently and as part of a team.
• Strong communication and problem-solving skills.
• Basic computer skills.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$22.50 / Hour

Schedule

DayTime: Friday 11:00 PM - 07:00 AM
Saturday 11:00 PM - 07:00 AM

Benefits

• Background investigation in accordance with all federal, state, and local laws.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.